Lead Surgery Scheduler & Patient Access Leader

Pittsburgh Tomorrow; Pittsburgh (Allegheny County); On-site; USD 54,000 - 82,000; Full time

Job summary

University of Pittsburgh Physicians is hiring a full-time Lead Surgery Scheduler to support the Department of Gastroenterology in Oakland, PA. The role involves scheduling patients for procedures and visits, managing faxes and calls, and ensuring accurate billing and patient information across scheduling workflows.

The position requires high attention to detail, knowledge of insurance regulations, and ability to mentor new schedulers.

Qualifications

• Completion of a medical assisting program or 4-5 years experience in a medical field.
• Proficiency in medical terminology preferred.
• Knowledge of Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
• General knowledge of practice management software and Epic preferred.

Responsibilities

• Schedule pre- and postoperative appointments and manage patient flow and office visits.
• Coordinate and schedule all necessary pre-testing and orders given by attending physicians.
• Send/receive patient records and ensure HIPAA-compliant handling of information.
• Assist with patient education and onboarding as needed.
• Provide leadership and mentorship for scheduling staff.

Skills

Medical terminology

Office software

Epic practice management

Interpersonal skills

Prioritization

Confidentiality

Independent working

Time management

Education

Medical assisting program

Job description

University of Pittsburgh Physicians is hiring a full-time Lead Surgery Scheduler to support the Department of Gastroenterology in Oakland, PA. The role involves scheduling patients for procedures and visits, managing faxes and calls, and ensuring accurate billing and patient information across scheduling workflows.

The position requires high attention to detail, knowledge of insurance regulations, and ability to mentor new schedulers.