Lead Support Analyst

TechDigital Group; Chicago (IL); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a skilled Business Analyst specializing in physical and building security systems. In this role, you will leverage your expertise in Genetec security systems to troubleshoot issues, optimize configurations, and manage inventory. Your analytical skills will be crucial in defining specifications and ensuring the effectiveness of security operations. If you are passionate about enhancing security through technology and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in technical analysis within physical/building security systems.
• Proficient in troubleshooting and managing Genetec security systems.

Responsibilities

• Manage and optimize physical/building security systems configurations.
• Define specifications and perform testing on security systems.

Skills

Technical Analysis

Troubleshooting

Business Analysis

Genetec Security System

Building Security Systems

Tools

Genetec Security Systems

VMS

Job description

Job #: 2352
Pay Rate: Not Specified
Job type: contractor
Location: Chicago, IL

JD:

Physical/Building Security Systems Business Analyst (Genetech Security Systems)

1. Experience working as a technical analyst in the physical/building security systems domain.
2. Experience of using, implementing and/or managing Genetech physical security systems.
3. Experience of troubleshooting technical issues in physical/building security systems (network, software, servers, VMS etc.).
4. Experience of optimizing the physical/building security systems software/server/VMS configuration.
5. Experience in managing physical/building security systems inventory.
6. Experience in defining configuration specifications and business analysis requirements.
7. Experience in performing testing on physical/building security systems.
8. Experience in monitoring network traffic, physical security incidents, Security Operations Centre (SOC) feeds etc.

Top Skills:

1. Genetec Security System
2. Building security system – VMS configuration
3. Support