Lead Supervisor I

Davita Inc.; Elizabeth (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading luxury retailer is seeking a Lead Supervisor for their store in Elizabeth, NJ. The role emphasizes retail management, customer service excellence, and team collaboration. The ideal candidate will have experience in a luxury retail environment, possess strong leadership skills, and a passion for fashion. This position offers competitive pay and a comprehensive benefits package, ensuring a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(K)

Paid Paternity and Maternity Leave

Commuter Benefits

Disability Insurance

Tuition Assistance

Qualifications

• At least 1 year of previous management experience in luxury retail.
• Knowledge of fashion trends and competition.
• Strong communication skills.

Responsibilities

• Foster a store environment with exceptional customer service.
• Evaluate performance of team members and provide coaching.
• Manage daily operational tasks per company standards.

Skills

Retail Management

Customer Service

Team Collaboration

Education

High School Diploma

College Degree Preferred

Tools

MS Office

Job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Position: Lead Supervisor
Elizabeth, NJ:

Coach was founded in 1941 as a family-run workshop, and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience.

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

We are currently seeking a Lead Supervisor to work at ourJersey Garden's Womens store in Elizabeth, NJ.

The successful individual will leverage their proficiency in Retail Management to...
Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience
Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team
Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers
Support an environment of teamwork, trust and collaboration with peers, customers and supervisors
Stay current with market competition, industry, fashion trends and customer shopping behaviors
Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff
Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.)
Manage daily operational tasks according to Coach standards including selling and service
Serve as a leader within the building when upper management is out of the business

The accomplished individual will possess...
At least 1 year of previous management experience in a luxury retail service environment preferable
Possess current knowledge of fashion trends and competition in the marketplace
High school diploma or equivalent; college degree preferred
Proficient with MS Office (Microsoft Word, Excel, PowerPoint and Outlook). Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)
Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and holidays

**ALERT: Fraudulent Recruiting Activity through Craigslist
Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. The information confirms an offer of employment to Coach and directs the recipient to send a copy of their credit report to Coach for their employment files. This is not Coach's practice. If we make you an offer of employment, which would ALWAYS be done personally, then we will make arrangements with your knowledge and via a secured method to obtain your information and consent in order to process background checks that are always part of our hiring process. Please note this is NOT a legitimate offer, and Coach is not affiliated with the postings. We encourage anyone who encounters or falls victim to this type of fraudulent activity to report it to Craigslist and forward the e-mail you received to [e-mail].

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Developing Direct Reports and Others:Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
• Building Effective Teams: Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail]

Visit Coach at www.coach.com.

Work Setup:

BASE PAY RANGE $16.00 TO $24.00 per hour
Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.