Lead Supervisor

Nothing Bundt Cakes; Allen Park (MI); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Job summary

Nothing Bundt Cakes is seeking a Lead Supervisor to bridge strategy and execution across multiple locations. You will mentor supervisors, ensure quality and service standards, and drive performance showings across all sites.

The role emphasizes hands-on leadership, process development, and team growth, with opportunities to advance within the organization. This position is based at our Michigan locations with regular multi-unit oversight.

Qualifications

• Experience leading retail or restaurant teams across multiple locations.
• Ability to analyze performance data and drive results.
• Strong coaching and development of supervisors and team members.

Responsibilities

• Review performance metrics across locations.
• Coach and mentor Supervisors; ensure quality and service standards.
• Lead training sessions and optimize inventory across locations.
• Analyze sales data and adjust production plans; collaborate on strategic initiatives.
• Manage staffing, scheduling, and closing procedures; document progress.

Skills

Leadership

Multi-unit management

Coaching

Operations management

Data analysis

P&L analysis

Job description

Responsive recruiter

Benefits

• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

Are you a natural leader who loves developing other supervisors and team members? Do you have a knack for maintaining high standards while building positive team culture? Can you balance multiple locations while ensuring consistent quality and service? Are you experienced in analyzing business data and driving results? Do you thrive in a role that combines hands‑on leadership with strategic thinking?

If you answered 'YES!' to these questions, keep reading – this could be your perfect role!

As Lead Supervisor, you're the bridge between strategy and execution across multiple locations. You'll mentor other supervisors while ensuring our high standards for quality and service are consistently met.

Perfect Fit For

• Current retail or restaurant supervisors ready for multi-unit leadership
• Assistant managers looking to grow their impact across locations
• Operations professionals who excel at developing others
• Detail‑oriented leaders who love creating systems and processes
• People-focused managers who can balance team development with business results
• Food service professionals seeking a leadership role with growth potential

A Day in the Life

Morning

• Review performance metrics across locations
• Connect with Assistant Lead Supervisors to align on daily priorities
• Conduct store visits to observe operations and coach team members
• Ensure quality standards are being met in cake production
• Provide hands‑on support during peak periods

Afternoon

• Lead training sessions for team development
• Review and optimize inventory levels across locations
• Analyze sales data and adjust production plans
• Collaborate with Operations Manager on strategic initiatives
• Coach Assistant Lead Supervisors on performance management

Evening

• Ensure closing procedures are executed properly
• Review daily reports and prepare action plans
• Plan upcoming schedules and staffing needs
• Document team member progress and development needs

We'll Teach You

• Nothing Bundt Cakes' proven operational systems
• Advanced leadership and coaching techniques
• Multi‑unit management strategies
• P&L analysis and financial management
• Inventory optimization methods
• Performance management best practices
• Brand standards and quality control
• Community engagement strategies

About Nothing Bundt Cakes

At Nothing Bundt Cakes, we’re all about bringing joy through handcrafted, delicious cakes made with love.

Our values aren't just words on a wall

they're brought to life everyday through the actions of our team members. If these values resonate with you and you're excited about joining a team that truly lives them, we'd love to hear from you!

Servant's Heart

We put others first in everything we do – from supporting our teammates during busy times to participating in local fundraisers and ensuring every guest leaves with a perfect cake for their celebration.

Spirit of a Champion

We take pride in our work and help wherever needed. You'll find our bakers jumping in to help at the front counter during rush times, and team members constantly looking for ways to improve.

Genuine Connections

We build real relationships with our guests and each other. We remember our regular customers' names and their celebrations. We're more than just a bakery – we're a family that celebrates together, supports each other's growth, and creates meaningful relationships.

Open Communication

We believe in transparent, honest dialogue at all levels. Through regular coaching sessions, one-on-ones, and our "see something, say something" culture, everyone's voice matters. We're direct but kind, always aiming to help each other grow.

Attention to Detail

We treat every cake like it's being made for our own grandmother. From getting the perfect swirl to ensuring orders are exactly right, we take pride in the details that make each cake special. The difference between a Bundtini and a Bundtlet matters!

Bring the Joy

We believe in spreading happiness, whether it's making someone's birthday extra special or bringing positive energy to community events. Even during challenging moments, we focus on lifting spirits and creating moments of delight.

Do the Right Thing

We empower our team to make decisions that put people first. Whether it's making an exception to policy for a grieving customer or taking accountability for mistakes, we always strive to do what's right, not what's easy.

Why Join Nothing Bundt Cakes?

• Be a Part of a Fun, Team-Oriented Environment where we celebrate our successes and help each other out.
• Learn and Grow: This role is a great entry point into the world of baking, with room for growth within our team. Many of our team members have built rewarding careers here.
• Flexible & Consistent Scheduling to balance your work with life’s other priorities.
• Employee Discounts on our delicious cakes.
• Competitive Compensation $19.00 - $21.00 per hour

Nothing Bundt Cakes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $20.00 - $22.00 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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