Lead Studio Associate

Playwrights Horizons; New York, Northern (NY, KY); Hybrid; USD 28,000 - 36,000; Part time

Job summary

Playwrights Horizons is seeking a highly organized individual to help manage Playwrights Downtown’s space while serving as a first point of contact. You will greet guests, coordinate bookings, and document weekend operations in a creative environment.

The role is part-time (up to 12 hours per week) with brief duties across reception, basic maintenance, and on-site support. Spanish is a plus and you will collaborate with the Operations Coordinator and Facilities Manager.

Qualifications

• Experience greeting guests and managing front desk duties.
• Ability to lift 50 lbs and perform light maintenance.
• Proficient with computers/tablets and common software.
• Spanish language is a plus.
• Part-time availability up to 12 hours/week.

Responsibilities

• Provide reception needs for studios, answer phones/emails.
• Greet and check in guests, coordinate space bookings.
• Route mail and deliveries.
• Enter client information in the database.
• Monitor client accounts, billing, and deposits.
• Perform basic space maintenance.
• Provide basic A/V and lighting support.
• Collaborate with Operations Coordinator and Facilities Manager.

Skills

Reception & guest services

Organizational skills

Communication

Multitasking

Spanish (bonus)

Tools

Google Workspace

CRM

Database management

A/V & lighting support

Job description

Playwrights Horizons is a writer's theater dedicated to the support and development of contemporary American playwrights, composers and lyricists, and to the production of their new work, and Playwrights Downtown is a facility that houses Playwrights Horizons Theater School and Playwrights Downtown Studios.

Reports To:

Operations Coordinator

Position Summary:

We are seeking a highly organized and responsible individual to help manage Playwrights Downtown’s space while serving as a first point of contact. Ideal candidates will provide structure, seamless communication, and organization in a creative environment, be comfortable greeting and communicating with guests and staff members, documenting weekend operations and will take initiative with trouble-shooting problems. This is a part-time position, with availability up to 12 hours per week throughout the year.

Responsibilities

• Provides reception needs for the studios, including answering phones and emails, greeting and checking in guests, coordinating space bookings for clients
• Receives and routes mail, packages, and deliveries
• Serves as a point of contact and support for students, faculty and renters while on site
• Manages and enters client information in database, including following up with renters
• Monitor client accounts and oversee client billing, reporting and deposits
• Performs minor maintenance duties through the space, such as emptying trash, stocking restroom supplies, changing light bulbs, etc
• Provide basic A/V and lighting support to renters or those using the spaces
• Works collaboratively with the Operations Coordinator and Facilities Manager in the daily operations of the rehearsal studios

Qualifications:

• Ability to lift 50 lbs., climb ladders, and perform manual labor as needed
• Comfortable conducting business over the phone as needed
• Proficient using computers, tablets, and applicable software
• Experience in Google Workspace, database management or CRM a plus
• Ability to troubleshoot basic plumbing, electrical, AC issues, theatrical lighting & sound a plus
• Highly motivated self starter with a keen eye for detail
• Ability to multitask, work under pressure, and meet deadlines
• Ability to interact with diverse populations, including undergraduate aged students and a wide variety of rental clients
• Proficiency in Spanish, a plus

Compensation:

$23 per hour

Values Statement:

Playwrights Horizons is committed to building a more just future for everyone -- particularly those from historically oppressed communities, by employing a broad spectrum of voices that will enrich the quality and vitality of our work. Playwrights Horizons is an equal opportunity employer that has a strong institutional commitment to uprooting all systems of oppression by demonstrative equitable and inclusive practices.

The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons are fully accessible and ADA compliant.