Lead Strategy Designer - Civic Innovation & Impact

City of Raleigh; Raleigh (NC); Hybrid; USD 90,000 - 150,000; Full time

Job summary

City of Raleigh’s Office of Strategy & Innovation is hiring a Lead Strategy Designer to drive design-based innovation across the organization. You will help deploy strategies, build a team of internal consultants, and foster public/private collaboration to advance Raleigh Impact Lab.

The role involves leading innovation programs, partnering with senior leaders, and shaping citywide initiatives with a human-centered approach, including training and mentoring staff.

Qualifications

• Bachelor’s degree and 5–7 years teaching and facilitation for adult learners.
• Experience with strategy, innovation, and human-centered design methods.
• Certification in Human Centered Design or Strategic Design preferred.

Responsibilities

• Designs and delivers strategy and innovation projects for Raleigh Impact Lab.
• Serves as Senior Instructor for human-centered design trainings/workshops.
• Establishes partnerships with internal and external stakeholders to advance City initiatives.
• Guides colleagues through an innovation process from research to prototyping and testing.
• Plans research-driven activities, documents processes, and creates case studies.
• Leads Strategic Plan Key Focus Areas and supports city priorities.

Skills

Design thinking

Stakeholder engagement

Facilitation

Instructional design

Public sector experience

Education

Bachelor’s Degree in Behavioral Science, Design Studies, Psychology, Business Administration, Entrepreneurship, Public Health, Public Administration, Urban Planning, or related field

Job description

City of Raleigh’s Office of Strategy & Innovation is hiring a Lead Strategy Designer to drive design-based innovation across the organization. You will help deploy strategies, build a team of internal consultants, and foster public/private collaboration to advance Raleigh Impact Lab.

The role involves leading innovation programs, partnering with senior leaders, and shaping citywide initiatives with a human-centered approach, including training and mentoring staff.