Lead SRE – Azure, Dynatrace & ServiceNow
CRC Group
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Benefits offered by this job
Job summary
CRC Group seeks a Lead Site Reliability & Environment Monitoring Engineer to define and drive our observability strategy across cloud and application platforms. You will own monitoring design, guide engineering teams, and advance proactive, self-healing operations.
This leadership role requires deep hands-on experience with Dynatrace, ServiceNow ITSM/ITOM, and Azure, with a focus on reducing noise and improving incident routing across our enterprise estate.
Qualifications
- 7+ years in Site Reliability Engineering, monitoring, or production engineering.
- Proven experience in a technical leadership or lead engineer role.
- Deep hands-on experience with Dynatrace, Azure, and ServiceNow ITSM/ITOM.
Responsibilities
- Define and own the enterprise monitoring and SRE observability strategy.
- Serve as SME for Dynatrace, ServiceNow integration, and alerting architecture.
- Evaluate tooling, integration patterns, and platform direction.
- Drive decisions on alerting philosophy and signal quality improvements.
- Architect end-to-end monitoring pipelines (Dynatrace→ServiceNow lifecycle).
- Lead adoption of SRE principles including SLIs, SLOs, and error budgets.
- Develop automated remediation and self-healing capabilities.
Skills
Job description
CRC Group seeks a Lead Site Reliability & Environment Monitoring Engineer to define and drive our observability strategy across cloud and application platforms. You will own monitoring design, guide engineering teams, and advance proactive, self-healing operations.
This leadership role requires deep hands-on experience with Dynatrace, ServiceNow ITSM/ITOM, and Azure, with a focus on reducing noise and improving incident routing across our enterprise estate.
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