Lead Spa Attendant: Guest Experience Concierge

Montage International; United States; Presencial; USD 30.000 - 42.000; Jornada completa

Descripción de la vacante

Montage International is seeking a Lead Spa Attendant to greet guests, guide them through the spa experience, and ensure all service and facility standards are met. The role requires energy, friendliness, and a strong customer service orientation in a hospitality setting.

Responsibilities include assisting with locker areas, towel and linen control, and supporting cleanliness and organization of facilities.

Formación

• Minimum of one year experience in customer service.
• Previous spa or health club experience preferred.
• High School Diploma or equivalent preferred.

Responsabilidades

• Greet and assist guests, guiding them to lockers and facilities.
• Anticipate guest needs and handle requests promptly and discreetly.
• Issue locker keys and towels; monitor return of items and maintain cleanliness of the desk.
• Maintain clean, organized locker rooms and issue desk; restock supplies as needed.
• Support with removing used linen and restocking linens to ensure readiness of facilities.

Conocimientos

Customer service

Guest relations

Professional demeanor

Educación

High School Diploma or equivalent

Descripción del empleo

Montage International is seeking a Lead Spa Attendant to greet guests, guide them through the spa experience, and ensure all service and facility standards are met. The role requires energy, friendliness, and a strong customer service orientation in a hospitality setting.

Responsibilities include assisting with locker areas, towel and linen control, and supporting cleanliness and organization of facilities.