Lead Spa Attendant, Spa (FT)

Montage International; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

Montage International is seeking a Lead Spa Attendant to greet guests, guide them through the spa experience, and ensure all service and facility standards are met. The role requires energy, friendliness, and a strong customer service orientation in a hospitality setting.

Responsibilities include assisting with locker areas, towel and linen control, and supporting cleanliness and organization of facilities.

Qualifications

• Minimum of one year experience in customer service.
• Previous spa or health club experience preferred.
• High School Diploma or equivalent preferred.

Responsibilities

• Greet and assist guests, guiding them to lockers and facilities.
• Anticipate guest needs and handle requests promptly and discreetly.
• Issue locker keys and towels; monitor return of items and maintain cleanliness of the desk.
• Maintain clean, organized locker rooms and issue desk; restock supplies as needed.
• Support with removing used linen and restocking linens to ensure readiness of facilities.

Skills

Customer service

Guest relations

Professional demeanor

Education

High School Diploma or equivalent

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

Job Description

Lead Spa Attendant

SUMMARY

The Spa Attendant requires an individual who is energetic and service oriented with an affinity for order and cleanliness.Their purpose is to guide the guest through their spa experience while ensuring all service and facility standards are met. This person must be experienced in dealing with the public, enthusiastic, friendly and accommodating.

ESSENTIAL FUNCTIONS

• Welcoming guests and showing them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issues locker keys and towels and monitors the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensuring an adequate supply of clean towels, robes and guest-wear are available.
• Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets.
• Assisting with removing used linen and restocking linen.

QUALIFICATIONS

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

PHYSICAL REQUIREMENTS

Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 25 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.