Lead Spa Associate

Hand & Stone - 508 Monmouth Rd - Millstone, NJ; New York (NY); Presencial; USD 37 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Childcare Discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Resumo da oferta

Hand & Stone Millstone/Jackson in Millstone, NJ seeks a Lead Spa Associate to inspire the team and deliver exceptional client experiences while supporting daily operations. You will coach staff, promote memberships, and help drive spa performance.

The role emphasizes leadership, sales, and outstanding service, with a schedule that supports a busy wellness environment and a focus on member engagement.

Qualificações

• Strong customer service and communication skills.
• Sales-driven mindset with a passion for wellness.
• Leadership or supervisory experience preferred.
• Availability should include 10-6pm Tuesday - Saturday

Responsabilidades

• Lead by example in delivering exceptional customer service
• Support Spa Associates through coaching, training, and daily guidance
• Meet and exceed membership sales and retail goals
• Build lasting relationships with members and guests
• Promote spa services, memberships, and special offers
• Assist with opening/closing procedures and daily operations
• Maintain spa cleanliness and presentation standards
• Answer phones, schedule appointments, and support administrative tasks
• Help create a positive, results-driven team culture

Conhecimentos

Customer service

Sales

Leadership

Multitasking

Descrição da oferta de emprego

Benefits

• Childcare Discounts


• Free uniforms


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Employee discounts


• Flexible schedule

Lead Spa Associate | $18/hour plus bonuses based on performance | Hand & Stone Millstone/Jackson

Welcome. Inspire. Lead. At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. As a Lead Spa Associate, you'll play a key role in delivering exceptional client experiences while supporting daily operations, coaching team members, and helping drive spa performance.

Why Join Hand & Stone?

Leadership Growth

• Take the next step in your career by supporting team development, membership growth, and operational excellence.

Training & Development

• Access ongoing sales training, leadership coaching, and advancement opportunities within a growing wellness brand.

Flexible Scheduling

• Enjoy a supportive work environment with scheduling options designed to fit your lifestyle.

Wellness-Focused Culture

• Join an industry leader with over 20 years of success dedicated to helping clients and team members thrive.

What You’ll Do

• Lead by example in delivering exceptional customer service


• Support Spa Associates through coaching, training, and daily guidance


• Meet and exceed membership sales and retail goals


• Build lasting relationships with members and guests


• Promote spa services, memberships, and special offers


• Assist with opening/closing procedures and daily operations


• Maintain spa cleanliness and presentation standards


• Answer phones, schedule appointments, and support administrative tasks


• Help create a positive, results-driven team culture

What We’re Looking For

• Strong customer service and communication skills


• Sales-driven mindset with a passion for wellness


• Leadership or supervisory experience preferred


• Ability to multitask in a fast-paced environment


• Availability should include 10-6pm Tuesday - Saturday

*Spa is located at 508 Monmouth Road, Millstone, NJ 08510*

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