Lead Sous Chef - High-Volume Concept, On-Site, Mentoring

Universal Studios; California (MO); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid leave

Tuition reimbursement

Employee discounts

Job summary

NBCUniversal seeks a strong Sous Chef – Vivo to direct a high-volume branded concept on CityWalk. You will lead the kitchen team, ensure food quality, and partner with HR to train leaders while maintaining profit and cost controls.

Reporting to the Restaurant Chef, you will optimize operations, manage budgets, and mentor staff in a fast-paced, on-site environment. This role demands excellence and strong leadership at every level.

Qualifications

• Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience.
• Minimum of 5 years of management experience in high quality chain or independent restaurant group.
• Thorough knowledge of MS Excel, Word, PowerPoint and POS systems.
• Ability to work rotating schedules, holidays, weekends and nights.
• Proven track record and experience in training programs to reduce attrition and build internal culture.
• Excellent management skills leading a diverse team under tight deadlines.
• Strong P&L experience, budgeting and cost controls.
• Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.

Responsibilities

• Drive operating profit goals and sales.
• Optimize profits by controlling food, beverage, and labor costs.
• Lead and mentor kitchen staff; set expectations for productivity and standards.
• Ensure compliance with food quality, safety, labor and employment laws.
• Train restaurant leaders in partnership with HR.
• Manage weekly budgets and communicate results to leadership.
• Maintain high guest engagement and service standards.
• Oversee scheduling, inventory, and maintenance of kitchen equipment.
• Adjust menus and recipes as needed; respond to guest requests and complaints.
• Ensure working on-site full-time from NBCUniversal-designated venue.

Skills

MS Excel

MS Word

PowerPoint

POS systems

Education

Bachelor's degree in Business, Hospitality Management or related field

Tools

POS systems

Job description

NBCUniversal seeks a strong Sous Chef – Vivo to direct a high-volume branded concept on CityWalk. You will lead the kitchen team, ensure food quality, and partner with HR to train leaders while maintaining profit and cost controls.

Reporting to the Restaurant Chef, you will optimize operations, manage budgets, and mentor staff in a fast-paced, on-site environment. This role demands excellence and strong leadership at every level.