Lead Solutions Engineer (Remote)

Monetize More Inc; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

True Flexibility

Professional Development

Job summary

MonetizeMore, a global remote ad-tech leader, seeks a Lead Solution Engineer to join its technical operations team. You will act as the face of technical expertise for premium publishers and guide Brazilian customers through complex integrations in Portuguese, while collaborating with global teams in English.

The role combines deep problem-solving with direct client consultation, focusing on adoption of advanced tools like PubGuru and Advanced Ads, with flexible worldwide scheduling and a fully

Qualifications

• 5+ years in a highly technical, client-facing role.
• Fluent in Portuguese (written and spoken).
• Excellent English communication for cross-team collaboration.
• Experience with ad tech products (GAM, Prebid.js, GPT) is highly preferred.

Responsibilities

• Act as the primary technical escalation point for premium global publishers; diagnose and resolve integration issues.
• Lead implementation calls and troubleshoot sessions for Brazilian customers in Portuguese.
• Oversee end-to-end technical onboarding of MonetizeMore's tools for high-value accounts and drive adoption.

Job description

MonetizeMore is a global pioneer in ad technology, powering ad monetization for over 150,000 websites and apps globally. We combine proprietary technology with sophisticated optimization strategies to secure and maximize publisher revenue. We are a 100% remote, culture-first organization driven by four core values: Integrity, Enterprising, Kaizen (Continuous Improvement) , and Collaboration . We empower our global team with absolute location autonomy and flexible global schedules. We care about the impact you deliver, not the hours you log on.

About the Role

We are looking for a highly technical, customer-obsessed Lead Solution Engineer to join our global technical operations team.

This is a premier role designed for an engineer who thrives at the intersection of deep technical problem-solving and direct client consultation. While you will support our diverse, global network of premium publishers, you will also serve as the critical technical lead for our rapidly expanding Brazilian market.

You won't be hiding behind a ticketing system; you will be the face of our technical expertise, working directly with our customers to solve their most complex technical challenges and seamlessly guide them through the adoption of our advanced ad-tech products. Because of this strategic focus, native or professional fluency in Portuguese is required , alongside excellent English communication skills to bridge the gap between our Brazilian customers and our global internal teams.

Core Responsibilities

1. Customer-Facing Problem Solving & Adoption

• Advanced Troubleshooting: Act as the primary technical escalation point for our premium global publishers. Dive deep into code, network traffic, and ad server configurations to diagnose and resolve integration issues.
• Brazilian Market Champion: Serve as the trusted technical partner for our Brazilian customers, leading implementation calls, troubleshooting sessions, and product walkthroughs fluently in Portuguese.
• Technical Onboarding: Lead the end-to-end technical implementation of MonetizeMore's proprietary tools (like PubGuru and Advanced Ads) for high-value accounts, ensuring customers experience zero downtime and optimal revenue performance from day one.

2. Driving Product Value & Communication

• Strategic Consultations: Partner with global Business Development and Account Management teams to evaluate a customer’s setup, proactively recommending configurations that unlock higher ad revenue.
• The Technical Translator: Translate highly complex ad-tech concepts (e.g., Header Bidding, Open Bidding, Core Web Vitals) into clear, actionable value propositions for non-technical customers and business owners.
• Product Feedback Loop: Act as the bridge between our global clients and internal Product/Engineering teams. Translate real-world customer friction points and feature requests into structured technical requirements to influence our global product roadmap.

Who You Are

• The Customer-Facing Engineer: You have 5+ years of experience in a highly technical, client-facing role (e.g., Solution Engineer, Solutions Architect, Technical Account Manager, or a Support Engineer who works directly with customers).
• Linguistic Capability: You are completely fluent in Portuguese (both written and spoken) and comfortable guiding Brazilian customers through technical solutions, regardless of their technical background. You also possess excellent English skills for internal global collaboration.
• Ad Tech Exposure (Highly Preferred): Prior experience with Google Ad Manager (GAM), Prebid.js, Header Bidding, SDK integrations, or Google Publisher Tags (GPT) will make you a standout candidate.
• The Empathetic Problem-Solver: You possess a rare blend of technical curiosity and strong communication skills. You know how to calm a frustrated customer, build trust, and methodically break down a vague bug report into a clear technical fix.

What We Offer

• True Flexibility: Work from anywhere in the world with an autonomous schedule that fits your lifestyle.
• Professional Development: Continuous opportunities for career growth, learning allowances, and direct impact on a fast growing company.

This is a Independent Contractor (full-time) arrangement.