Solutions Engineering Manager

Monetize More Inc; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Remote Brazil work

Direct access to leadership

Job summary

MonetizeMore Inc. is seeking an Engineering Manager / Lead for Forward Deployed Solutions to guide client-facing technical implementations and AI strategy.

You’ll split time 50/50 between hands-on engineering and leadership, reporting to the Director of Engineering, and steering a team that moves from reactive ticketing to proactive, architecture-driven partner solutions. You’ll serve high-value clients including Brazil, work with JavaScript, APIs, and ad-server configs, and help shape product

Qualifications

• 5+ years in software/solutions engineering.
• 1–2+ years in technical leadership.
• Fluent Portuguese and English.
• Proficient in modern web tech and ad tech tools.
• Customer-focused with partner success mindset.

Responsibilities

• Lead solutions engineers and shift to proactive architecture.
• Design AI workflows and automated deflection.
• Own partner health metrics and SLAs.
• Serve as Brazilian market technical lead and enable Portuguese.
• Develop custom integrations and code as needed.
• Collaborate with Director of Engineering for product feedback.

Skills

Player-Coach Leader

AI-Forward Builder

Portuguese & English

Web & Ad-Tech Engineer

Partner-Obsessed

Tools

JavaScript

REST APIs

HTML/CSS

GAM

Prebid.js

Header Bidding

SDK Integrations

Job description

About MonetizeMore

MonetizeMore is a global pioneer in ad technology, optimizing and maximizing ad revenue for over 150,000 websites and apps worldwide. We combine proprietary AI technology with world‑class engineering to safeguard publisher setups and drive financial growth. Operating as a 100% remote, culture‑first organization, we live by our core values: Integrity, Enterprising, Kaizen, and Collaboration. We offer complete location autonomy, giving you the freedom to choose where and when you work, focusing entirely on the impact you make.

About the Role

We are seeking an Engineering Manager / Lead for our Forward Deployed Solutions team to lead the evolution of our technical operations. Reporting directly to the Director of Engineering, you will lead a team of solution engineers responsible for client‑facing technical solutions, custom implementations, and partner success. This is a true Player‑Coach role (50% technical leadership & AI strategy / 50% hands‑on client architecture). You will be tasked with transforming our frontline technical support into a proactive, high‑value Forward Deployed Engineering unit. Instead of managing ticket queues, you will lead the implementation of AI deflection systems, empower your team to solve root cause issues, and serve as the lead technical architect for our strategic enterprise clients in Brazil and globally.

Core Responsibilities

1. Strategic Leadership & Team Coaching (50%)

• People Management & Evolution: Manage, mentor, and upskill a team of solutions engineers, evolving team culture from reactive ticket resolution to proactive partner solutions architecture.
• AI Workflows & Deflection Automation: Design, build, and maintain internal AI‑driven tools, automated deflection workflows, and self‑serve technical documentation to systematically eliminate low‑tier, repetitive queries.
• Partner Success & Health Metrics: Take accountability for partner technical health, monitoring revenue performance, deployment success, and technical SLAs across partner accounts.

2. Hands‑On Forward Deployed Engineering (50%)

• Brazilian Market Technical Lead: Serve as the primary technical partner for high‑value clients in Brazil. Lead complex technical integrations, architectural reviews, and troubleshooting sessions fluently in Portuguese. When feasible solve custom technical issues on the fly.
• Advanced Solutions & Custom Code: Dive into JavaScript, APIs, network requests, and ad server configs to build custom solutions, resolve edge‑case integrations, and prevent publisher downtime.
• Engineering & Product Feedback Loop: Partner directly with the Director of Engineering and internal product teams to convert recurring partner pain points into long‑term product features and architectural enhancements.

Who You Are

• The Player‑Coach Leader: You have 5+ years of software/solutions engineering experience, including 1–2+ years as a technical lead, team lead, or engineering manager who enjoys mentoring others.
• AI-Forward Builder: You don't just use AI; you build with it. You have practical experience building or configuring workflow automation, LLM API integrations, or automated knowledge loops to streamline technical operations.
• Bilingual Communicator: Native or fluent spoken and written Portuguese (to lead Brazilian client accounts) and fluent English (to collaborate with engineering leadership and global teams).
• Web & Ad‑Tech Engineer: Proficient in front‑end web technologies (JavaScript ES6+, HTML/CSS, REST APIs, HTTP protocols) and Chrome DevTools debugging. Hands‑on experience with Google Ad Manager (GAM), Prebid.js, Header Bidding, or SDK integrations is highly preferred.
• Partner‑Obsessed: You measure success by the commercial and technical growth of your partners, not just ticket volume.

What We Offer

• Competitive Compensation: USD‑denominated contract (PJ) with competitive base pay and performance incentives tied to partner success.
• True Autonomy: Work from anywhere in Brazil with a schedule built around impact rather than strict office hours.
• Direct Impact: Direct access to engineering leadership with the agency to build systems, deploy AI tools, and shape team structure.