Lead, Software Engineer - Time & Attendance Systems

Quest Diagnostics; Secaucus (NJ); Hybrid; USD 130,000 - 140,000; Full time

Benefits offered by this job

Day 1 Medical

Best-in-class well-being programs

401(k) with company match up to 5%

Employee stock purchase plan

Flexible Spending Accounts

Annual incentive plans

Job summary

Quest Diagnostics is seeking a senior technical lead to monitor, maintain, and support Kronos time clocks and related servers, and to lead a large modernization project replacing Kronos with Oracle time clocks across the business. This hybrid role is based in Secaucus, NJ, with three days in the office and two days remote.

The candidate will collaborate with HR, Payroll, IT, and Operations, develop testing plans, and ensure secure, compliant time and attendance systems.

Qualifications

• Bachelor's Degree in Computer Science, Information Systems, or a related technical field.
• At least 5 years of experience in systems administration, software engineering, or IT support; 3+ years with Kronos hardware/server environments.
• Experience leading hardware replacement projects or implementing Oracle Time & Labor/Oracle HCM integrations.

Responsibilities

• Provide daily monitoring, maintenance, and tier-3 support for Kronos clocks and related server infrastructure.
• Lead the end-to-end technical implementation of the Oracle time clock replacement project.
• Collaborate with HR, Payroll, IT Networks and Operations to gather requirements and ensure integration with core systems.
• Troubleshoot complex hardware, software, and network issues related to time collection devices.
• Design and execute testing plans for new Oracle time clocks prior to rollout.
• Develop and maintain technical documentation and SOPs.
• Act as SME on time collection systems and train junior staff.
• Ensure time and attendance systems meet security, privacy, and compliance standards.

Skills

Troubleshooting

Hardware configuration

Project management

Cross-functional communication

Education

Bachelor's Degree in Computer Science/Information Systems

PMP (preferred)

Tools

Kronos System Administration

Oracle Time & Labor

Oracle HCM Cloud

Job description

Job Description

Working as a key technical leader, this individual is responsible for providing comprehensive monitoring, maintenance, and support services for existing Kronos time clocks and servers. Additionally, this role acts as the primary technical lead for a large-scale modernization project to implement new Oracle time clocks, replacing the legacy Kronos systems across the business.

Please note this is a hybrid opportunity (3 days in office & 2 days WFH) based out of Secaucus, NJ .

Pay Range: $130,000 - $140,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Provide daily monitoring, maintenance, and tier-3 support for existing Kronos time clocks and related server infrastructure.
• Lead the end-to-end technical implementation of the Oracle time clock replacement project, transitioning the business away from legacy Kronos hardware
• Collaborate with cross-functional teams (HR, Payroll, IT Networks and Operations) to gather requirements and ensure seamless integration of the new Oracle devices with core systems.
• Troubleshoot complex hardware, software, and network connectivity issues related to time collection devices.
• Design and execute comprehensive testing plans for the new Oracle time clocks prior to business-wide rollout.
• Develop and maintain detailed technical documentation, including system configurations, operational procedures, and troubleshooting guides.
• Function as the subject matter expert (SME) on time collection systems, providing guidance and training to junior staff and helpdesk teams.
• Ensure all time and attendance systems adhere to corporate security, data privacy, and compliance standards.

Qualifications

Education Required:

• Bachelor's Degree in Computer Science, Information Systems, or a related technical field.

Preferred Education

• Project management training (e.g., PMP).

Required Work Experience

• At least 5 years of experience in systems administration, software engineering, or IT support, with a minimum of 3 years directly managing and supporting Kronos time clock hardware and server environments.

Preferred Work Experience

• Experience supporting and maintaining Kronos Timeclocks (Preferred)
• Experience in implementing Oracle time collection devices (Desired)
• Experience leading hardware replacement projects or implementing Oracle HCM / Oracle Time & Labor integrated hardware.

Physical And Mental Requirements

• Strong analytical and independent problem-solving skills. Occasional lifting of hardware components (up to 25 lbs) may be required during testing and deployment.

Knowledge

• Deep understanding of time and attendance system architecture, server management, and network protocols. Knowledge of Kronos application servers and Oracle integrations.

Skills

• Strong technical troubleshooting, hardware and software configuration, project management experience, and cross-functional communication skills.

Work Environment

• Standard corporate IT office environment. May require occasional on-site visits to operational facilities during hardware rollouts.

Required Technical Training

• Kronos System Administration / Technical training.

Preferred Technical Training

• Certifications related to Oracle Time & Labor or Oracle HCM Cloud.

Competencies

• Technical troubleshooting, strategic planning, cross-functional collaboration, project management, and written/verbal communication.

Travel Required

• Up to 25%

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.