Lead Software Engineer – ServiceNow

Jobtailor; Arizona; On-site; USD 120,000 - 150,000; Full time

Job summary

Jobtailor in Arizona is looking for a senior Software Engineer to lead ServiceNow HR Service Delivery development and integration efforts. You will design, code, configure, test, and document software deliverables while ensuring security, scalability, and alignment with standards.

You will collaborate with lead engineers and architects, participate in agile ceremonies, mentor junior staff, and coordinate with product partners and stakeholders to deliver high-quality features on schedule.

Qualifications

• 5+ years of Software Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education
• 5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations
• 3+ years of JavaScript development experience in ServiceNow
• 2+ years of RESTful or SOAP web services experience
• 2+ years of Agile experience
• 2+ years of experience educating/mentoring less-experienced staff
• 2+ years of experience with ServiceNow HR Service Delivery application preferred as a desired qualification
• ServiceNow certifications CSA & CAD desired
• Advanced oral, written, and presentation communications
• Ability to present technical information to non-technical audiences
• Advanced problem-solving and technical troubleshooting capabilities
• Strong analytical skills and ability to solve complex technical problems
• Experience maintaining sustainable, trust-based relationships with internal stakeholders and product partners
• Must be able to work on-site at the listed location

Responsibilities

• Lead conceptualization, design, development, implementation, and maintenance of new and existing application features
• Develop on the ServiceNow platform using configuration and scripting for ServiceNow HR Service Delivery
• Collaborate with lead engineers and architects to define coding standards, processes, tooling, and frameworks
• Design, code, configure, unit test, maintain, and document software deliverables
• Ensure solutions are secure, scalable, and compliant with standards and best practices
• Maintain technical stories in the product backlog and participate in prioritization
• Own application solution quality from design and implementation through deployment and operation
• Communicate and collaborate with key stakeholders on feature delivery
• Maintain technical understanding of third-party and cloud solutions
• Evaluate technical impacts and coordinate implementation of new product releases
• Participate in agile sizing and estimation activities
• Communicate daily with the Scrum Master or Technical Product Owner and Agile team regarding progress, plans, and blockers
• Participate in code reviews and sprint retrospectives
• Drive continuous improvement and receive feedback for self-improvement
• Ensure feature quality through manual and automated testing and continuous integration techniques
• Collaborate with business analysts to understand and define technically deliverable requirements
• Collaborate with UX designers to translate designs into working feature solutions
• Educate and guide less-experienced staff

Skills

ServiceNow development

JavaScript development

RESTful web services

SOAP web services

Agile methodologies

Mentoring

Analytical skills

Tools

ServiceNow HR Service Delivery

Cloud Solutions

Code Review Tools

Job description

• Lead conceptualization, design, development, implementation, and maintenance of new and existing application features


• Develop on the ServiceNow platform using configuration and scripting for ServiceNow HR Service Delivery


• Collaborate with lead engineers and architects to define coding standards, processes, tooling, and frameworks


• Design, code, configure, unit test, maintain, and document software deliverables


• Ensure solutions are secure, scalable, and compliant with standards and best practices


• Maintain technical stories in the product backlog and participate in prioritization


• Own application solution quality from design and implementation through deployment and operation


• Communicate and collaborate with key stakeholders on feature delivery


• Maintain technical understanding of third-party and cloud solutions


• Evaluate technical impacts and coordinate implementation of new product releases


• Participate in agile sizing and estimation activities


• Communicate daily with the Scrum Master or Technical Product Owner and Agile team regarding progress, plans, and blockers


• Participate in code reviews and sprint retrospectives


• Drive continuous improvement and receive feedback for self-improvement


• Ensure feature quality through manual and automated testing and continuous integration techniques


• Collaborate with business analysts to understand and define technically deliverable requirements


• Collaborate with UX designers to translate designs into working feature solutions


• Educate and guide less-experienced staff

Requirements

• 5+ years of Software Engineering experience, or equivalent demonstrated through work experience, training, military experience, or education


• 5+ years of ServiceNow experience in building, implementing, and maintaining platform technologies, workflows and integrations


• 3+ years of JavaScript development experience in ServiceNow


• 2+ years of RESTful or SOAP web services experience


• 2+ years of Agile experience


• 2+ years of experience educating/mentoring less-experienced staff


• 2+ years of experience with ServiceNow HR Service Delivery application preferred as a desired qualification


• ServiceNow certifications CSA & CAD desired


• Advanced oral, written, and presentation communications


• Ability to present technical information to non-technical audiences


• Advanced problem-solving and technical troubleshooting capabilities


• Strong analytical skills and ability to solve complex technical problems


• Experience maintaining sustainable, trust-based relationships with internal stakeholders and product partners


• Must be able to work on-site at the listed location

Core Competencies

Demonstrates extensive experience in ServiceNow platform development, including configuration and scripting for HR Service Delivery, while ensuring compliance with coding standards and best practices. Capable of leading application feature development and collaborating effectively with cross-functional teams to deliver high-quality solutions.

Highest-signal resume keywords

• ServiceNow Development


• JavaScript Development


• RESTful Web Services


• Agile Methodologies


• ServiceNow Certifications (CSA & CAD)

Hard Skills

• ServiceNow


• JavaScript


• RESTful Services


• SOAP Web Services


• Agile


• Unit Testing


• Continuous Integration


• Technical Documentation


• Application Development


• Feature Delivery

Soft Skills

• Advanced Communication


• Problem-Solving


• Analytical Skills


• Mentoring


• Collaboration

Certifications & Qualifications

• ServiceNow Certified System Administrator (CSA)


• ServiceNow Certified Application Developer (CAD)

Industry Keywords

• Software Engineering


• Technical Standards


• Stakeholder Management


• Feature Quality


• Technical Troubleshooting

Tools & Technologies

• ServiceNow HR Service Delivery


• Cloud Solutions


• Scrum


• Agile Tools


• Code Review Tools