Lead Software Engineer - Enterprise App Integration & APIs

ResultsCX

Indiana (PA)

On-site

USD 13,000 - 21,000

Full time

9 days ago

Application generator

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Job summary

ResultsCX in Bengaluru, India is seeking a Lead Software Engineer to lead the Application Integration team, guiding day-to-day development, maintenance, testing and deployment of solutions that integrate internal and third-party systems using T-SQL, Web Services, APIs, or internal data services.

You will work with Directors and architects to ensure quality, stability and performance, drive process improvements, mentor engineers and coordinate cross-group efforts across the Enterprise

Qualifications

7+ years with MS SQL Server, T-SQL and performance analysis.
4+ years in C# development and/or SQL.
4-6 years in API / Web Service integration.
Experience using JSON/XML.
Experience extracting data from sources (FTP/SFTP, SharePoint, email).
Knowledge of integrating with call center APIs (Ivanti/Avaya/Genesys/InContact/Altitude) is a bonus.
AWS Cloud experience is a bonus.
BPO Operations or Workforce Management experience is a plus.

Responsibilities

Oversee Enterprise Application integration quality, stability, usability, and performance.
Identify system and process improvements to create efficiencies and address quality concerns.
Coordinate with managers, Directors, architects and Enterprise Applications leadership as needed.

Skills

MS SQL Server

T-SQL

C# development

API / Web Service Integration

JSON / XML

Data extraction

Risk & issue management

Call Center APIs

AWS Cloud

BPO / Workforce management

Job description

You will work with Directors and architects to ensure quality, stability and performance, drive process improvements, mentor engineers and coordinate cross-group efforts across the Enterprise

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