ServiceNow Developer

CGS Federal (Contact Government Services); Jonesboro (GA); On-site; USD 113,000 - 145,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

CGS Federal seeks a mid-level ServiceNow Developer to join our IT team supporting a large Federal agency. You will develop with AngularJS, JavaScript, and SQL, support HRSD workflows, and implement HR service requests while collaborating in an Agile environment. A BS degree and CSA certification are required, with 2+ years ServiceNow experience.

You will refine platform configurations, build test data, support releases, and help ensure high-quality service delivery in a dynamic federal setting.

Qualifications

• A Bachelor's degree in a related field.
• 3-7 years related experience.
• 2+ years ServiceNow development experience.
• ServiceNow CSA certification.
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow.
• Experience with Agile Development and Test Management in ServiceNow.
• Excellent written and verbal communication skills.
• Experience delivering frequent software releases in an Agile environment.

Responsibilities

• Develop using AngularJS, JavaScript, SQL for ServiceNow.
• Support discovery, requirements gathering, and core ServiceNow functionality.
• Implement HR Service Requests within HRSD scope.
• Develop apps to facilitate employee services to HR and HR fulfilment.
• Refactor customizations during major ServiceNow updates.
• Collaborate with developers and analysts in Agile settings.
• Understand backend configuration, design tests, and build test data.
• Support configuration, change, and release management.
• Ensure accuracy and timely completion of work products.

Skills

AngularJS

JavaScript

SQL

Requirements gathering

HR Service Delivery

Employee services

Refactoring

Agile development

Test data

Release management

Quality assurance

Education

Bachelor's degree

Tools

ServiceNow CSA

ServiceNow

Job description

ServiceNow DeveloperEmployment Type: Full-Time, Mid-levelDepartment: Information Technology

CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Utilize Angular.JS, JavaScript, SQL and related technologies for ServiceNow development
• Support the discovery, requirements gathering, and the build out of core ServiceNow functionality
• Implement multiple HR Service Requests within the HRSD scope in ServiceNow
• Develop applications to facilitate Employee service requests to HR and HR fulfillment process
• Refactor ServiceNow software customizations during ServiceNow major updates
• Collaborate with fellow developers and business analysts in an Agile development environment
• Understand backend configuration of ServiceNow Design tests and build test data
• Support configuration, change, and release management
• Maintain responsibility for the completion and accuracy of work products

Qualifications:

• A Bachelor’s degree in a related field
• 3-7 years related experience
• 2+ years ServiceNow development experience
• ServiceNow Certified System Administrator (CSA) certification
• Experience creating reports/dashboards, customized forms, and workflows in ServiceNow
• Experience working with Agile Development and Test Management applications of ServiceNow
• Excellent communication skills, written and verbal
• Experience working in an Agile project environment with an emphasis on frequently delivering functional software releases at a sustainable pace

Ideally, you will have:

• Hands-on experience with the ServiceNow HR Service Delivery application
• Familiarity with Human Resources business processes
• Experience with business analysis or requirements gathering

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com or contact:Email: [email protected]

#CJ$112,597.33 - $144,768 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.