Lead Slot Technician - On-Site Leader & Trainer

Rivers Casino; Des Plaines (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K 4% match to 5%

Job summary

Rivers Casino Des Plaines is seeking a Slot Technician to install, repair and maintain electronic gaming equipment. You will troubleshoot to the component level, communicate breakdowns to the team, investigate variances, and lead/join supervision as needed.

Requirements include a high school diploma or GED and at least two years of slot technician experience; proficiency with Microsoft Office applications (Excel, Word, Outlook) is expected.

Qualifications

• High school diploma or GED required, technical training preferred.
• Two years slot technician experience recommended.

Responsibilities

• Install, repair, and maintain all electronic gaming equipment to minimize downtime.
• Troubleshoot electronic gaming equipment to component level and document issues.
• Communicate operational and technical breakdowns clearly to teammates and supervisors.
• Investigate slot variances and potential causes; adhere to company policies.
• Investigate slot cheating attempts or malfunctions and coordinate repairs.
• Train new hires in a fast-paced environment following training guidelines.
• Provide leadership on shift and step into supervisory capacity when needed.
• Support guest experience by upholding quality service and compliance with regulations.
• Identify and report unethical or illegal behavior per standards.

Tools

Excel

Word

Outlook

Job description

Rivers Casino Des Plaines is seeking a Slot Technician to install, repair and maintain electronic gaming equipment. You will troubleshoot to the component level, communicate breakdowns to the team, investigate variances, and lead/join supervision as needed.

Requirements include a high school diploma or GED and at least two years of slot technician experience; proficiency with Microsoft Office applications (Excel, Word, Outlook) is expected.