Lead Slot Operations Supervisor

Hard Rock Casino Northern Indiana; Gary (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Hard Rock Casino Northern Indiana in Gary, IN seeks a Slot Department Supervisor to oversee the operation of electronic gaming devices, ensuring guest satisfaction and enforcing department policies.

You will train and supervise staff, manage shift coverage, and ensure compliance with Indiana Gaming Regulations. High school diploma and at least one year of supervisory experience required; prior slot or gaming industry experience preferred.

Qualifications

• High school diploma and/or equivalent. 1 year supervisory experience preferred.
• Prior slot experience and Gaming industry experience strongly preferred.
• Must obtain and maintain licenses/certifications per Indiana Gaming Commission.

Responsibilities

• Oversee Electronic Gaming Devices (EGD) operation during assigned shift.
• Train, develop, counsel, and discipline staff within policy.
• Manage the Slot Department and evaluate performance.
• Ensure compliance with laws and regulations; adhere to Indiana Gaming Regulations.
• Respond to guest and staff needs and direct operations accordingly.

Skills

Supervisory exp

Slot knowledge

Guest service

Compliance

Education

High school diploma

1 year supervision experience

Job description

Hard Rock Casino Northern Indiana in Gary, IN seeks a Slot Department Supervisor to oversee the operation of electronic gaming devices, ensuring guest satisfaction and enforcing department policies.

You will train and supervise staff, manage shift coverage, and ensure compliance with Indiana Gaming Regulations. High school diploma and at least one year of supervisory experience required; prior slot or gaming industry experience preferred.