Cage Operations Supervisor: Casino Cash & Guest Experience

Hard Rock Casino Northern Indiana; Gary (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Health and well-being support

Job summary

Hard Rock Casino Northern Indiana is looking for a Cash Cage Supervisor responsible for overseeing cash operations and ensuring compliance with gaming regulations. This role includes supervising staff, providing excellent customer service, and handling compliance tasks.

The ideal candidate will have two plus years of casino experience, knowledge of cash management, and the ability to train and motivate a team. A comprehensive benefits package is offered to support your well-being and work-life balance.

Qualifications

• Experience with cash operations and customer service in a casino environment.
• Understanding of gaming laws and banking regulations.
• Ability to supervise and train staff effectively.

Responsibilities

• Supervise Cash Operations and ensure compliance with policies.
• Provide excellent customer service and handle complaints.
• Train, supervise, and evaluate team members.

Skills

Effective communication skills

Mathematical functions

Currency reporting knowledge

Education

Two plus years of casino experience

Cage management experience preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hard Rock Casino Northern Indiana is looking for a Cash Cage Supervisor responsible for overseeing cash operations and ensuring compliance with gaming regulations. This role includes supervising staff, providing excellent customer service, and handling compliance tasks.

The ideal candidate will have two plus years of casino experience, knowledge of cash management, and the ability to train and motivate a team. A comprehensive benefits package is offered to support your well-being and work-life balance.