Lead Ski Valet Operations Manager — Seasonal Perks

Vail Resorts, Inc.; Vail (CO); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Ski passes

Free ski lessons

Discounts on lodging

401(k) plan

Employee assistance program

Training & development

Referral program

Housing available

Job summary

Vail Resorts, Inc. is hiring for winter seasonal positions across Ski Valet and related roles. Starting wages range from $25.00/hr to $32.14/hr, with full-time hours during Winter 2026/2027. Housing is available and employees receive free passes, discounts, and robust training opportunities.

Join a team delivering guest-focused service, overseeing equipment inventory and rental flow, and coaching staff to maintain safety and service standards across a high-volume mountain operation.

Qualifications

• High School Diploma or GED
• 1–2 years of experience in rental operations, outdoor recreation, retail, or hospitality.
• Previous supervisory or team-lead experience preferred.
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to lift 30–50 lbs regularly (moving equipment)

Responsibilities

• Oversee daily operations of the Ski Valet to ensure smooth, efficient, and guest-focused service.
• Support the Manager in opening/closing procedures, staffing assignments, and workflow management.
• Ensure equipment inventory (skis, snowboards, boots, helmets, etc.) is organized, maintained, and rotated properly.
• Monitor rental flow to reduce wait times and improve guest experience.
• Supervise Rental Attendants, Leads, and support staff during assigned shifts.
• Provide hands-on coaching, real-time feedback, and support adherence to Vail Resorts’ policies and service standards.
• Protect company assets through effective loss prevention techniques and by managing inventory for rental products.
• Manage operational budgets and payroll while aligning staffing and spending with operational needs.
• Assist with training new employees on equipment handling, sizing, safety protocols, and guest service.
• Promote a positive, inclusive, safety-first work environment.
• Ensure all staff follow equipment safety guidelines, fitting procedures, and operational SOPs.
• Monitor workspace for hazards; take immediate corrective action when needed.
• Ensure compliance with rental waivers, age/weight guidelines, and equipment safety checks.
• Other duties as assigned

Skills

Customer service

Supervisory experience

Lifting 30-50 lbs

Rental operations

Education

High School Diploma or GED

Job description

Vail Resorts, Inc. is hiring for winter seasonal positions across Ski Valet and related roles. Starting wages range from $25.00/hr to $32.14/hr, with full-time hours during Winter 2026/2027. Housing is available and employees receive free passes, discounts, and robust training opportunities.

Join a team delivering guest-focused service, overseeing equipment inventory and rental flow, and coaching staff to maintain safety and service standards across a high-volume mountain operation.