Lead Site Security Supervisor - Iconic Chicago Property

Titan Security Group; Chicago (IL); On-site; USD 59,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Medical and Dental Insurance

Continuous skills-enhancing training

Career growth opportunities

Job summary

Titan Security Group in Chicago seeks a Site Security Supervisor to lead daily security operations at a high-profile property in the Loop.

You will manage a team of five officers, oversee access control, CCTV monitoring, incident reporting, and client communications to ensure safety and service.

The role requires a high school diploma, 3+ years in security, valid licenses, strong English communication, and a commitment to professional growth.

Qualifications

• High School Diploma or GED required.
• Minimum of 3 years of prior security officer or supervisory experience.
• Valid State Security License (PERC) and valid Driver’s License (as applicable).

Responsibilities

• Team Leadership & Development: Supervise a team of 5 security officers/supervisors. Oversee scheduling, payroll, coaching, recognition, and performance management.
• Operational Oversight: Reconcile daily logs, shift responsibilities, and patrol reports. Review incident reports prior to submission to Management and coordinate preliminary investigations.
• Post Orders & Procedures: Develop and maintain up-to-date operational procedures and post orders. Understand and qualify for assigned posts, including emergency response protocols mandated by the client.
• Access Control & Monitoring: Maintain building access control procedures using access control systems, visitor management systems, and CCTV.
• Site Safety & Security: Respond to incidents and property emergencies. Observe departing personnel to guard against theft. Monitor security cameras throughout the facility.
• Patrols & Inspections: Conduct regular interior and exterior patrols across all property areas regardless of weather, including multi-flight stairwells when needed.
• Customer Service & Communication: Provide first-class customer service to all tenants, visitors, and staff. Assist with directions and general inquiries. Clearly document and report property damage, unusual occurrences, or equipment malfunctions.

Skills

English communication

Team leadership

Access control

CCTV

Bilingual Spanish (bonus)

Education

High School Diploma or GED

Tools

Access control systems

Visitor management

CCTV systems

Job description

Titan Security Group in Chicago seeks a Site Security Supervisor to lead daily security operations at a high-profile property in the Loop.

You will manage a team of five officers, oversee access control, CCTV monitoring, incident reporting, and client communications to ensure safety and service.

The role requires a high school diploma, 3+ years in security, valid licenses, strong English communication, and a commitment to professional growth.