Lead Shop Foreman - Heavy-Duty Diesel Service

Lakeside International; Rockford (IL); Presencial; USD 80.000 - 90.000; Tempo integral

Resumo da vaga

Lakeside International, L.L.C. in Rockford seeks a Shop Foreman to direct technicians and optimize daily shop workflow, ensuring tasks stay on schedule and paperwork is completed accurately.

You will supervise service staff, coordinate repair orders, maintain safety standards, and provide clear, proactive communication with service advisors and customers to uphold quality and customer satisfaction. This is a full-time leadership role requiring hands-on diesel knowledge and team-building

Qualificações

• High school diploma or GED required.
• Technical or vocational training in diesel technology preferred.
• CDL license preferred or willingness to obtain.
• At least 5 years of related experience in a heavy-duty shop.
• Experience managing technicians.
• Ability to work effectively in a team.
• Knowledge of heavy-duty truck systems.
• Understanding of engine repairs, tune-ups, testing.
• Knowledge of electrical systems and diagnostics.
• Must lift up to 75 lbs.

Responsabilidades

• Main shop contact for service advisors.
• Maintain good customer relations by providing detailed communications to service advisors and customers as needed.
• Optimally dispatch jobs to technicians based on expertise, ability and capacity.
• Ensure proper warranty procedures are followed.
• Assist in completing necessary and accurate documentation on repair orders.
• Comply with federal and state vehicle regulations and standards through ongoing education and training.
• Enforce dealership policies, procedures, and safety guidelines.
• Maintain a clean, organized, and safe work environment.
• Maintain confidentiality with respect to dealership information.
• Other duties as assigned.

Conhecimentos

Team leadership

Communication

Problem solving

Diesel tech knowledge

Safety compliance

Formação

High school diploma or GED

Technical or vocational diesel training

Descrição da vaga

Lakeside International, L.L.C. in Rockford seeks a Shop Foreman to direct technicians and optimize daily shop workflow, ensuring tasks stay on schedule and paperwork is completed accurately.

You will supervise service staff, coordinate repair orders, maintain safety standards, and provide clear, proactive communication with service advisors and customers to uphold quality and customer satisfaction. This is a full-time leadership role requiring hands-on diesel knowledge and team-building