Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; New York (NY); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

401(k) plan

Stock/Bean Stock program

Paid time off

Job summary

Starbucks Coffee Company in New York City is seeking a shift supervisor to lead daily operations, craft quality beverages, train partners, and uphold safety and store standards while delivering a welcoming, community-focused customer experience.

You will manage staffing, supervise tasks, resolve customer issues, and ensure consistency across all shifts, with a commitment to teamwork, punctual attendance, and the growth opportunities Starbucks provides through its benefits and development

Qualifications

• Six months+ experience in a role involving constant customer interaction and fulfilling requests.
• Ability to direct the work of others and coach teammates.
• Flexibility to work early mornings, evenings, weekends, nights and holidays.

Responsibilities

• Direct and supervise the work of team members during shifts.
• Provide high-quality beverages and food following standard recipes and store policies.
• Coach and develop partners to meet performance standards and customer service goals.
• Ensure store safety, cash handling accuracy, and compliance with operating policies.
• Support scheduling, inventory, and shift coverage as needed.

Skills

Leadership

Customer service

Communication

Teamwork

Cash handling

Tools

POS System

Cash handling

Job description

Starbucks Coffee Company in New York City is seeking a shift supervisor to lead daily operations, craft quality beverages, train partners, and uphold safety and store standards while delivering a welcoming, community-focused customer experience.

You will manage staffing, supervise tasks, resolve customer issues, and ensure consistency across all shifts, with a commitment to teamwork, punctual attendance, and the growth opportunities Starbucks provides through its benefits and development