Lead Shift Barista & Guest Experience Champion

Starbucks Corp.; Glendale Heights (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team in a fast-paced coffeehouse. You will coach and guide baristas, ensure quality beverages and food, and maintain a welcoming environment for customers. This role requires strong teamwork and excellent communication.

Responsibilities include delegating tasks, coordinating staff during shifts, and upholding safety and store policies while delivering great customer experiences.

Qualifications

• Six months of experience interacting with customers.
• Six months of experience delegating tasks to two or more employees.
• Prepare beverages and food to standard recipes, or customized for customers.
• Maintain attendance and punctuality, with or without accommodation.

Responsibilities

• As shift supervisor, lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food to standard recipes and customer specifications.
• Delegate tasks to team members and coordinate 2+ staff during shifts.
• Uphold store safety, security, and adherence to policies.

Skills

Team leadership

Quick learner

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead a team in a fast-paced coffeehouse. You will coach and guide baristas, ensure quality beverages and food, and maintain a welcoming environment for customers. This role requires strong teamwork and excellent communication.

Responsibilities include delegating tasks, coordinating staff during shifts, and upholding safety and store policies while delivering great customer experiences.