Shift Supervisor — Lead Barista & Team Builder

Starbucks Corp.; Alexandria (VA); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability benefits

401(k) with employer match

Job summary

Starbucks Coffee Company seeks a dedicated Shift Supervisor to lead a coffeehouse team, craft beverages and food, and maintain a welcoming space for customers and communities. You will supervise shifts, ensure quality standards, and coach partners to deliver exceptional service.

The role emphasizes reliability, flexible scheduling, and strong teamwork within a store environment that values growth, benefits, and community connection.

Qualifications

• Regular and consistent attendance with punctuality
• Available to work flexible hours including mornings, evenings, weekends, nights and holidays
• Maintain store policies and standards including quality beverages/food, cash handling, and safety
• 6+ months experience in customer-facing roles
• 6+ months experience delegating tasks to others

Responsibilities

• Lead shift with craft and heart to create welcoming spaces
• Ensure quality beverages and food to standard recipes
• Coordinate tasks among team members during shifts
• Support store safety and policy compliance
• Provide excellent customer service and respond to customer needs
• Contribute to a positive team environment

Skills

Direct the work of others

Effective communication

Teamwork

Interpersonal skills

Customer service

Learn quickly

Job description

Starbucks Coffee Company seeks a dedicated Shift Supervisor to lead a coffeehouse team, craft beverages and food, and maintain a welcoming space for customers and communities. You will supervise shifts, ensure quality standards, and coach partners to deliver exceptional service.

The role emphasizes reliability, flexible scheduling, and strong teamwork within a store environment that values growth, benefits, and community connection.