Lead Services Project Manager

GE Vernova; Boston (MA); On-site; USD 79,000 - 131,000; Full time

Benefits offered by this job

Medical coverage

Health Coach

401(k) retirement plan

Tuition assistance

Paid holidays

Job summary

GE Vernova in Boston, MA is seeking a Project & Operations Manager to plan, coordinate, and execute service and operational projects. You will lead projects from planning through execution, ensuring scope, schedule, cost, quality, and customer satisfaction.

Responsibilities include supporting ITO/OTR processes, guiding project management standards, and collaborating with global teams. A Bachelor’s degree and 3+ years with corporate systems are required.

Qualifications

• Bachelor’s Degree from an accredited University (OR a High School Diploma/GED with 3 years of relevant experience)
• Minimum of 3+ years' experience with Corporate Systems

Responsibilities

• Plan, coordinate, and execute service and operational projects to meet customer and business needs.
• Deliver projects on time, within budget, and to quality standards while ensuring customer satisfaction.
• Work with cross-functional teams to solve problems, improve processes, and support departmental goals, using established procedures.
• Partner with business leaders and stakeholders to identify and implement process improvements.
• Analyze business challenges and develop solutions that increase efficiency, compliance, and performance.

Education

Bachelor’s Degree (accredited university)

High School Diploma/GED with 3 years of relevant experience

Tools

OSS SharePoint

Ariba

PMX

EHS reporting

Job description

Job Description Summary

Vernova Purpose

GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?

What impact you’ll make

Plan, coordinate, and execute service and operational projects to meet customer and business needs. Responsible for delivering projects on time, within budget, and to quality standards while ensuring customer satisfaction. Works with cross-functional teams to solve problems, improve processes, and support departmental goals, using established procedures.

Job Description

What you’ll do

Project & Operations Management

• Manage service projects from planning through execution, ensuring scope, schedule, cost, quality, and customer requirements are met.
• Support and improve ITO (Inquiry to Order) and OTR (Order to Remittance) processes, tools, and workflows.
• Lead operational system and tool migrations while minimizing business impact.
• Provide guidance on project management standards, processes, and best practices.

Process Improvement & Strategic Support

• Partner with business leaders and stakeholders to identify and implement process improvements.
• Analyze business challenges and develop solutions that increase efficiency, compliance, and performance.
• Serve as a subject matter expert for OSS operational processes and project transitions.

What you’ll bring (Basic Qualifications)

• Bachelor’s Degree from an accredited University (OR a High School Diploma/GED with 3 years of relevant experience)
• Minimum of 3+ years' experience with Corporate Systems

What will make you stand out

Systems & Workflow Administration

• Manage and maintain OSS SharePoint sites, forms, workflows, libraries, and collaboration tools.
• Support key business applications and workflows, including EHS reporting, resource requests, customer reporting, and engineering request processes.
• Coordinate updates, enhancements, and user support for OSS systems and tools.

Business & Financial Operations

• Act as the primary liaison between OSS and Steam Power teams.
• Coordinate annual customer rate updates within PMX.
• Manage OSS project creation, demand setup, and JIS processing.
• Oversee OSS purchasing activities through Ariba and PMX, including supplier setup and purchase orders.
• Work with billing teams to resolve issues and ensure timely processing of OSS billing activities.
• Partner with regional leaders to monitor and reduce unbilled inventory.

Reporting & Communication

• Support business decision-making through data analysis and performance reporting.
• Develop and distribute operational metrics and business updates.
• Manage global OSS communications and information sharing.

Leadership

• Collaborate with global teams, business leaders, and support organizations.
• Provide guidance and mentoring to team members and stakeholders.
• Support and coordinate work activities with Genpact and other support resources.

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

For candidates applying to a U.S. based position, the pay range for this position is between $78,800.00 and $131,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

Bonus eligibility: discretionary annual bonus.

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.

• Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.
• Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.