Lead ServiceNow SPM Architect & Platform Leader

Cognizant; Madison (WI); Hybrid; USD 108,000 - 125,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a ServiceNow SPM Solution Architecture Manager in Atlanta to lead the design, implementation, and evolution of enterprise ServiceNow SPM solutions aligning portfolio strategy with Agile delivery and business outcomes.

You will partner with leaders, portfolio managers, Agile teams, and stakeholders to design scalable ServiceNow solutions enabling governance, operational excellence, and digital transformation.

Qualifications

• Active ServiceNow Certified System Administrator (CSA) certification is required.
• Active ServiceNow Certified Application Developer (CAD) certification is required.
• Active ServiceNow Certified Implementation Specialist - Strategic Portfolio Management (CIS-SPM) certification is required.
• 8+ years of ServiceNow platform architecture, implementation, and solution design experience.
• Hands-on expertise implementing ServiceNow SPM and ITSM.
• Experience designing portfolio, demand, and project management within ServiceNow.

Responsibilities

• Lead architecture, design, and implementation of ServiceNow SPM solutions across enterprise environments.
• Define and govern scalable ServiceNow architecture, workflows, data models, integrations, and platform standards.
• Design enterprise Agile operating models including portfolio intake, demand, and project execution.
• Architect integrations between ServiceNow SPM, ITSM, and Azure DevOps.
• Translate business requirements into scalable technical solutions and roadmaps.
• Lead enterprise workflow automation, CMDB governance, and platform modernization.

Skills

Stakeholder mgmt

Leadership

ServiceNow

Architecture design

Platform governance

Education

CSA certification

CAD certification

CIS-SPM certification

Tools

Azure DevOps

IntegrationHub

Flow Designer

Job description

Cognizant is seeking a ServiceNow SPM Solution Architecture Manager in Atlanta to lead the design, implementation, and evolution of enterprise ServiceNow SPM solutions aligning portfolio strategy with Agile delivery and business outcomes.

You will partner with leaders, portfolio managers, Agile teams, and stakeholders to design scalable ServiceNow solutions enabling governance, operational excellence, and digital transformation.