Lead ServiceNow Developer (ITOM/ITAM)

Vallum Associates; United States; On-site; USD 70,000 - 75,000; Full time

Job summary

Vallum Associates is seeking a highly skilled Senior ServiceNow Software Engineer to lead the development of their ServiceNow platform. This role emphasizes technical leadership, solution design, and collaboration with stakeholders. The ideal candidate will have extensive hands-on experience and a proven track record in managing ServiceNow modules and integrations.

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• Experience with third-party integrations like Active Directory and Salesforce.
• Excellent communication, leadership, and collaboration skills.

Responsibilities

• Serve as a technical lead for ServiceNow, ensuring platform governance.
• Build and maintain ServiceNow components and custom workflows.
• Translate business needs into technical requirements through collaboration.

Skills

ServiceNow development

Integration with external systems

Technical leadership

Agile/Scrum methodologies

Communication skills

Education

ServiceNow Certified Application Developer (CAD)

ServiceNow Certified System Administrator (CSA)

Job description

This range is provided by Vallum Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70.00/hr - $75.00/hr

Direct message the job poster from Vallum Associates

Senior Delivery Consultant - US/ Technology

About the Role

We are looking for a highly skilled Senior ServiceNow Software Engineer to lead the development, optimization, and strategic evolution of our ServiceNow platform. This role is ideal for a hands-on technical expert with deep knowledge across multiple ServiceNow modules and a strong capability to mentor team members, shape platform governance, and collaborate with business stakeholders to build scalable enterprise solutions

Key Responsibilities

• Platform Leadership: Serve as a technical lead for ServiceNow, setting architectural standards, ensuring platform governance, and guiding best practices.
• Solution Design & Development: Build and maintain advanced ServiceNow components including client/server-side scripts, UI policies, business rules, and custom workflows.
• Module Expertise: Lead design and implementation across modules such as ITSM, ITOM, CMDB, HRSD, TSM, TNI, WSD, and GRC.
• Integration: Create secure, scalable integrations with external systems using REST, SOAP, IntegrationHub, and MID Servers.
• Mentorship: Provide guidance to junior developers, conduct code reviews, and enforce development standards and documentation.
• Stakeholder Collaboration: Translate business needs into technical requirements through close collaboration with analysts, product owners, and leadership.
• Platform Optimization: Monitor platform performance, identify areas for automation and enhancement, and drive continuous improvement.
• Security & Compliance: Ensure compliance with organizational policies and industry standards, including auditability, access control, and secure change management.

Required Qualifications

• 7+ years of hands-on ServiceNow development experience.
• Proven success implementing and customizing modules like Incident, Problem, Change, CMDB, Discovery, and Service Catalog.
• Experience with third-party integrations (e.g., Active Directory, Jira, Azure, Splunk, Salesforce).
• Familiarity with Agile/Scrum methodologies.
• Excellent communication, leadership, and collaboration skills.

Preferred Qualifications

• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified System Administrator (CSA)
• Hands-on experience with Flow Designer, IntegrationHub, App Engine Studio, and custom applications
• Working knowledge of ITIL v4 framework
• Background in the telecom industry is a strong plus

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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