Lead Service Valet: Lead Field Ops & Team Growth (Evenings)

Valet Living; Tulsa (OK); On-site; USD 60,174,000 - 66,125,000; Full time

Benefits offered by this job

DailyPay

Job summary

Valet Living is seeking a Lead Service Valet in Tulsa, OK to support Area Leaders and oversee service routes. You will train Service Valets, conduct quality and safety audits, and fill in on routes during peak times or absences.

The role emphasizes proactive issue resolution and process improvements. You will report to the Operations Manager, lead field teams, and help with client launches and events while maintaining strong client and peer relationships.

Qualifications

• Customer-first mindset and strong work ethic.
• Ability to lead a team and grow into management.
• Strong problem-solving, organization, and communication.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and escalate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Customer focus

Leadership potential

Problem solving

Organization

Communication

Independent work

Mobile app proficiency

Job description

Valet Living is seeking a Lead Service Valet in Tulsa, OK to support Area Leaders and oversee service routes. You will train Service Valets, conduct quality and safety audits, and fill in on routes during peak times or absences.

The role emphasizes proactive issue resolution and process improvements. You will report to the Operations Manager, lead field teams, and help with client launches and events while maintaining strong client and peer relationships.