Lead Service Valet - Field Ops Leader (Evenings)

valet; California (MO); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

DailyPay

Mileage reimbursement

Career growth opportunities

Job summary

Valet Living is seeking a Lead Service Valet to help deliver high-quality trash collection services at apartment communities. You will report to the Operations Manager and support service coverage, quality, and team development, stepping in to lead the team when Area Leaders are off duty.

The role emphasizes spotting trends, solving field issues, and maintaining high service levels while supporting multiple districts and client launches where needed.

Qualifications

• Must be 18 years old or older.
• Authorized to work in the U.S.
• Smartphone with data plan required to use our mobile app.
• Valid driver’s license and insured vehicle.
• Able to lift up to 50 lbs. and walk long distances.
• Experience in logistics, valet trash, or field services preferred.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas
• Train and support Service Valets; complete handoffs and onboarding as needed
• Conduct audits to assess service quality, safety, and operational efficiency
• Fill in on trash collection routes when needed due to absences or high volume
• Respond to service issues quickly and escalated complex problems
• Identify trends, prevent recurring issues, and recommend process improvements
• Provide support across multiple districts as business needs change
• Help with container delivery, new client launches, and community events
• Maintain positive relationships with peers, leadership, and client contacts
• Report safety hazards, equipment issues, and personnel concerns

Skills

Team leadership

Problem solving

Communication

Independent work

Adaptability

Customer service

Mobile apps

Tools

Mobile apps

Job description

Valet Living is seeking a Lead Service Valet to help deliver high-quality trash collection services at apartment communities. You will report to the Operations Manager and support service coverage, quality, and team development, stepping in to lead the team when Area Leaders are off duty.

The role emphasizes spotting trends, solving field issues, and maintaining high service levels while supporting multiple districts and client launches where needed.