Lead Service Technician - On-Call + Sign-On Bonus

Jobvite, Inc.; Dothan (AL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonuses

Company Vehicle

Mobile Device

Uniforms

Test Equipment

Industry Certification

Profit Sharing

Paid Holidays

Vacation

Medical Benefits

Dental Benefits

Short-Term Disability

Long-Term Disability

Life Insurance

Job summary

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations. The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and refrigeration, including grills, fryers, ovens, and ice machines, with a focus on timely, accurate calls and strong customer communication.

Three years of experience in commercial kitchen repair or refrigeration, a valid driver's

Qualifications

• Three years of experience in commercial kitchen repair or refrigeration.
• Must be 18 years of age.
• Background check and drug screen required.
• Valid driver’s license and driving record that aligns with safety standards.
• Journeyman License and/or CFESA certification not required but would be a plus.

Responsibilities

• Diagnose, troubleshoot, and repair commercial cooking equipment and refrigeration.
• Communicate status updates for parts and repairs with branch support and customer.
• Complete service calls accurately and timely.
• Audit truck stock to ensure required parts are stocked.
• Ensure service vehicle, tools, and uniforms meet Whaley standards of safety.
• Meet on-call requirements.

Skills

Ability to work independently

Diagnose and troubleshoot

Strong attention to detail

Excellent communication

Good driving record

Journeyman license (plus)

CFESA certification (plus)

Job description

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations. The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and refrigeration, including grills, fryers, ovens, and ice machines, with a focus on timely, accurate calls and strong customer communication.

Three years of experience in commercial kitchen repair or refrigeration, a valid driver's