Lead Service Technician – Commercial Kitchen Repair

Whaley Foodservice; Kingsport (TN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Mobile Device

Uniforms

Meters & Test Equipment

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Town Shares Program

Job summary

Whaley Foodservice, LLC in the Southeast is one of the largest commercial kitchen equipment repair service companies, employing over 600 people across 31 locations. The Service Technician II role provides maintenance, service, and repair for commercial cooking and refrigeration equipment, including grills, fryers, ovens, ice machines, and walk-in coolers.

You will diagnose, troubleshoot, and complete service calls with timely updates, maintain truck stock, and follow safety standards.

Qualifications

• Three years of experience in commercial kitchen repair or refrigeration.
• Must be 18 years of age.
• Background check and drug screen required.
• Valid driver's license with acceptable driving record.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking and refrigeration equipment.
• Communicates status updates for parts and repairs with branch and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Keeps service vehicle, tools, and uniforms compliant with safety standards.
• Meets on-call requirements.

Skills

Three years experience

Diagnose & troubleshoot

Independent worker

Strong communication

Valid driver's license

Safety conscious

Attention to detail

Education

High school diploma (implied)

Job description

Whaley Foodservice, LLC in the Southeast is one of the largest commercial kitchen equipment repair service companies, employing over 600 people across 31 locations. The Service Technician II role provides maintenance, service, and repair for commercial cooking and refrigeration equipment, including grills, fryers, ovens, ice machines, and walk-in coolers.

You will diagnose, troubleshoot, and complete service calls with timely updates, maintain truck stock, and follow safety standards.