Lead Service Technician - Lima

Masters Heating & Cooling; Fort Wayne (IN); On-site; USD 45,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision after 30 days

Short- & Long-term Disability

401K with match

PTO & Paid Holidays

Commission & Referral programs

Job summary

Masters Heating & Cooling is seeking qualified service technicians to service customers in Lima OH, Van Wert and surrounding areas. This full-time role offers competitive pay, medical, dental and vision after 30 days, disability, 401K with matching, PTO, holidays, commission and referral programs.

You will perform routine maintenance, diagnose and repair HVAC systems, collaborate with the team, and provide excellent customer service while maintaining records and following safety protocols.

Qualifications

• HVAC experience of 3 years or more is required.
• Valid driver’s license with a clean driving record.
• EPA and Nate certification is preferred.

Responsibilities

• Perform routine maintenance on HVAC systems to ensure optimal performance.
• Diagnose and repair HVAC system issues.
• Collaborate with team members to complete services and repairs efficiently.
• Provide excellent customer service by addressing client concerns and answering questions.
• Maintain accurate records of all installations, repairs, and maintenance performed.
• Adhere to safety protocols and regulations at all times.
• Must be available for on call and overtime and weekends during peak seasons.

Skills

HVAC knowledge

Troubleshooting

Customer service

Job description

Job Description:

LOOKING FOR A PROSPEROUS CAREER COME JOIN OUR TEAM! Masters Heating & Cooling is one of the largest HVAC dealers in Northern Indiana and we have expanded into the Lima, Ohio area! We are seeking qualified service technicians for positions to service customers in Lima OH, Van Wert and surrounding areas. This is a full-time position with competitive pay and opportunities for career growth. We offer a full benefits package with medical, dental and vision after 30 days! Along with short- and long-term disability, 401K with matching, PTO, paid holidays and commission and referral programs.

Responsibilities:

• Perform routine maintenance on HVAC systems to ensure optimal performance

• Diagnose and repair HVAC system issues

• Collaborate with team members to complete services and repairs efficiently

• Provide excellent customer service by addressing client concerns and answering questions

• Maintain accurate records of all installations, repairs, and maintenance performed

• Adhere to safety protocols and regulations at all times

• Must be available for on call and overtime and weekends during peak seasons

Experience:

• Previous experience as an HVAC Technician or similar role
• Strong mechanical knowledge and understanding of HVAC systems
• Familiarity with air conditioning units, heat pumps, furnaces, geos, and other HVAC equipment
• Excellent problem-solving skills and ability to troubleshoot system issues
• Valid driver's license with a clean driving record is required
• EPA and NATE certification preferred

Job Type: Full-time

Experience:

• HVAC: 3 years (Required)

License/Certification:

• Driver's License (Required)
• EPA and Nate certification (Preferred)

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.