Lead Service Technician: Apartment Maintenance & HVAC Pro

Mark Taylor Residential Inc; Ventura (CA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Career growth

401(k) match

Paid time off

Medical benefits

Job summary

Mark-Taylor is seeking a Lead Service Technician for The Ventura in Chandler, AZ. You will perform maintenance repairs, help keep our communities running smoothly, and provide five-star service to residents.

Ideal candidates have 2+ years in apartment maintenance, strong HVAC knowledge, and customer-service skills. On-call duties include an additional $3.00/hour, with EPA/HVAC/CPO certifications preferred and comprehensive benefits for full-time staff.

Qualifications

• 2+ years of apartment maintenance or Service Technician experience is required.
• Advanced knowledge of HVAC systems, pool maintenance, appliances, and electrical systems.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve complex maintenance issues.
• Strong customer service skills with the ability to communicate professionally with residents, team members, and vendors.
• Demonstrated ability to prioritize work orders, manage time effectively, and maintain high standards of workmanship.
• EPA, HVAC, CPO, or other industry-specific certifications preferred.
• Basic computer skills with experience using maintenance or property management software preferred.

Responsibilities

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.
• Train and mentor other Service Technician and Facilities Technicians

Skills

HVAC systems

Pool maintenance

Electrical systems

Customer service

Time management

Team leadership

Tools

Maintenance software

Job description

Mark-Taylor is seeking a Lead Service Technician for The Ventura in Chandler, AZ. You will perform maintenance repairs, help keep our communities running smoothly, and provide five-star service to residents.

Ideal candidates have 2+ years in apartment maintenance, strong HVAC knowledge, and customer-service skills. On-call duties include an additional $3.00/hour, with EPA/HVAC/CPO certifications preferred and comprehensive benefits for full-time staff.