Lead Service Technician

pt-holdings; Suwanee (GA); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Tuition reimbursement

Relocation assistance

Job summary

SAM Service, Inc. is seeking a Service Technician (Hot & Cold Side) for an in-person role based in Jacksonville, FL. You will start from home each day in a company vehicle, troubleshoot and repair commercial kitchen, refrigeration, and HVAC equipment, and document work on an iPad.

Experience in equipment maintenance is required, HVAC experience and EPA certification preferred. You will be joining a team that values integrity and customer service while supporting a rotating on-call schedule.

Qualifications

• Experience in equipment maintenance or repair is required.
• Refrigeration/HVAC experience and EPA certification is preferred but not required.
• Strong technical and electrical skills; able to read wiring diagrams and manuals.
• Comfortable using tablets, smartphones, and other tech tools.
• Willingness to work overtime and participate in a rotating on-call schedule.
• Must pass a pre-employment drug screening and random testing.

Responsibilities

• Troubleshoot and repair commercial kitchen, refrigeration, and HVAC equipment.
• Use a company-provided iPad to manage work orders and documentation.
• Communicate professionally with customers, dispatchers, and manufacturer support.
• Start your day from home in a fully equipped company vehicle.
• Focus on service — office handles quotes, parts, and billing.

Skills

Equipment maintenance

HVAC experience

EPA certification

Reading wiring diagrams

Tablet proficiency

Valid driver's license

Tools

iPad usage

Job description

Service Technician (Hot & Cold Side) – Jacksonville, FL

SAM Service, Inc.
11200 St. Johns Industrial Pkwy N Ste 2, Jacksonville, FL 33246
$20–$40/hour (based on experience and qualifications)
Full-Time | In-Person

Join a team that’s redefining service excellence.
At SAM Service, Inc., we’re not just fixing equipment, we’re solving problems and building trust with every call. We specialize in commercial cooking equipment, refrigeration, and HVAC, and we’re growing fast. If you’re a hands‑on problem solver who values integrity, teamwork, and top‑tier service, we want to hear from you.

What You’ll Do

• Start your day from home in a fully equipped company vehicle
• Get paid from the moment you start your engine (Port-to-Port Pay!)
• Use a company-provided iPad to manage work orders and documentation
• Troubleshoot and repair commercial kitchen, refrigeration, and HVAC equipment
• Communicate professionally with customers, dispatchers, and manufacturer support
• Focus on service—not sales. Our office team handles quotes, parts, and billing

What We’re Looking For

• Experience in equipment maintenance or repair (required)
• Refrigeration/HVAC experience and EPA certification (preferred, not required)
• Strong technical and electrical skills—able to read wiring diagrams and manuals
• Comfortable using tablets, smartphones, and other tech tools
• Willingness to work overtime and participate in a rotating on-call schedule
• Valid driver’s license with a clean driving record
• Must pass a pre-employment drug screening and participate in random testing
• Most importantly: a curious mind and a willingness to learn

What You’ll Get

• Port-to-Port Pay – no unpaid travel time
• Health, Disability, and Retirement Benefits
  • 401(k) with company match
  • Paid time off & flexible scheduling
  • Tuition reimbursement & professional development
  • Relocation assistance (if needed)
• Tools of the Trade
  • Fully stocked service vehicle
  • Specialty tools, test equipment, and recovery gear
  • iPad, email, and IT training
  • Company-paid uniforms (plus some cool swag)
• Supportive Culture
  • Chaplain services
  • Positive, team-oriented environment
  • Ongoing training including CFESA certification and manufacturer schools

Schedule

• Monday to Friday
• On-call rotation
• Overtime available

Location

This is an in‑person role based in Jacksonville, FL. You’ll start and end your day from home with your company vehicle.

Ready to take the next step in your career?