Lead Service Technician

Whaley Foodservice; Knoxville (TN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Uniforms

Medical & Dental

401k & Profit Sharing

Paid Holidays & Vacation

Disability Insurance

Life Insurance

Town Shares Program

Job summary

Whaley Foodservice seeks a Service Technician II to provide maintenance, service, and repair for commercial cooking equipment and refrigeration systems. The role covers grills, fryers, ovens, ice machines, and walk-in units, with focus on accurate diagnostics and timely repairs.

The candidate should have three years in the field, a valid driver’s license, and a clean background, with on-call requirements and on-site service at customer locations.

Qualifications

• Three years of experience in commercial kitchen repair and/or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking equipment, refrigeration.
• Communicates status updates for part orders and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Skills

Independent work

Diagnose troubleshoot

Attention to detail

Communication skills

Driving record

Job description

Description

***HIRING IMMEDIATELY!!!****

***Up to $7,5000 Sign-On Bonus for Experienced Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $28.00-35.00/hour*

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

Summary:

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.

Details:

• Diagnoses, troubleshoots, and repairs commercialcookingkitchenequipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Required Education | Experience

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.