Lead Service Technician

Whaley Foodservice; Kingsport (TN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Sign-On Bonus

Company Vehicle

Mobile Device

Uniforms

Meters & Test Equipment

Industry Certification

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term Disability

Long-Term Disability Insurance

Life Insurance

Town Shares Program

Job summary

Whaley Foodservice, LLC in the Southeast is one of the largest commercial kitchen equipment repair service companies, employing over 600 people across 31 locations. The Service Technician II role provides maintenance, service, and repair for commercial cooking and refrigeration equipment, including grills, fryers, ovens, ice machines, and walk-in coolers.

You will diagnose, troubleshoot, and complete service calls with timely updates, maintain truck stock, and follow safety standards.

Qualifications

• Three years of experience in commercial kitchen repair or refrigeration.
• Must be 18 years of age.
• Background check and drug screen required.
• Valid driver's license with acceptable driving record.

Responsibilities

• Diagnoses, troubleshoots, and repairs commercial cooking and refrigeration equipment.
• Communicates status updates for parts and repairs with branch and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Keeps service vehicle, tools, and uniforms compliant with safety standards.
• Meets on-call requirements.

Skills

Three years experience

Diagnose & troubleshoot

Independent worker

Strong communication

Valid driver's license

Safety conscious

Attention to detail

Education

High school diploma (implied)

Job description

Description

***HIRING IMMEDIATELY!!!****

***Up to $7,5000 Sign-On Bonus for Experienced Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast comprised of over 600 employees located across 31 geographically dispersed locations.

Pay Rate: $28.00-35.00/hour*

At Whaley we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k& Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability |Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)
• Enjoy the benefits of our Town Shares Program - share in our company's success!

Summary:

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and commercial refrigeration i.e. grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.

Details:

• Diagnoses, troubleshoots, and repairs commercialcookingkitchenequipment, refrigeration.
• Communicates status updates for part order(s) and repairs with branch support and customer.
• Completes service calls accurately and timely.
• Audits truck stock to ensure required parts are stocked.
• Ensures service vehicle, tools, and uniforms are consistent with Whaley standards of safety.
• Meets on-call requirements.

Required Education | Experience

• Three years of experience in commercial kitchen repair and or refrigeration.
• Must be 18 years of age.
• Completion of a satisfactory background check and drug screen is required.
• Valid Driver's license and driving record that aligns with our safety standard.

Skills and Abilities

• Ability to work independently
• Ability to accurately diagnose and troubleshoot: an automotive, electrical, installation, and mechanical background is a plus.
• Journeyman License and or CFESA certification not required but would be a plus.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.