Lead Service Technician

PT Holdings LLC; Dothan (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Technician II to provide maintenance and repair for commercial cooking equipment. In this role, you'll diagnose and troubleshoot various kitchen appliances, ensuring they operate efficiently. With a strong focus on customer service, you'll communicate updates and ensure all equipment meets safety standards. This position offers competitive pay, on-call pay, and a range of benefits, making it an excellent opportunity for skilled technicians looking to grow in a supportive environment.

Benefits

Sign-On Bonuses

Company Vehicle

Mobile Device

Uniforms

401k & Profit Sharing

Paid Holidays & Vacation

Medical & Dental Benefits

Short-Term and Long-Term Disability Insurance

Life Insurance

Qualifications

• 3+ years of experience in commercial kitchen repair and refrigeration.
• Valid driver's license with a safe driving record required.

Responsibilities

• Diagnoses and repairs commercial kitchen equipment and refrigeration.
• Communicates status updates with customers and branch support.
• Completes service calls accurately and promptly.

Skills

Diagnostic Skills

Troubleshooting Skills

Mechanical Skills

Communication Skills

Attention to Detail

Education

High School Diploma

Journeyman License

CFESA Certification

Tools

Meters & Test Equipment

Service Vehicle

Job description

Description

Position at Whaley Foodservice

***HIRING IMMEDIATELY!!!***

***Sign On Bonus Available for Qualified Service Technicians***

Whaley Foodservice, LLC is one of the largest commercial kitchen equipment repair service companies in the Southeast, with over 600 employees across 31 locations.

Visit "Whaley Careers" to find your place to grow.

Pay Rate: $28.00-35.00/hour*

We offer a competitive salary, on-call pay, and benefits including:

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle, Mobile Device, Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term and Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

To learn more about current opportunities, visit Whaley Careers.

Summary:

The Service Technician II provides maintenance, service, and repair for commercial cooking equipment and refrigeration, such as grills, fryers, ovens, ice machines, reach-in and walk-in coolers, freezers, etc.

Details

• Diagnoses, troubleshoots, and repairs commercial kitchen equipment and refrigeration.
• Communicates status updates for parts and repairs with branch support and customers.
• Completes service calls accurately and promptly.
• Audits truck stock to ensure required parts are available.
• Ensures service vehicle, tools, and uniforms meet safety standards.
• Meets on-call requirements.

Required Education | Experience

• Three years of experience in commercial kitchen repair and/or refrigeration.
• Must be 18 years of age or older.
• Satisfactory background check and drug screen required.
• Valid driver's license with a safe driving record.

Skills and Abilities

• Ability to work independently.
• Strong diagnostic and troubleshooting skills; automotive, electrical, installation, and mechanical backgrounds are a plus.
• Journeyman License and/or CFESA certification are a plus but not required.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Good driving record.

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.