Lead Service & Support Administrator

Delaware County, Ohio; Delaware (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Delaware County Board of Developmental Disabilities (DCBDD) is seeking a Service and Support Administration Supervisor who will lead SSAs, ensure person-centered planning, and monitor compliance with state and federal requirements. You will foster collaboration with internal teams and community partners to promote positive outcomes for individuals served.

The role requires a Bachelor’s degree (social work or related field) with supervisory experience, Ohio driver’s license, and awareness of

Qualifications

• Bachelor’s degree in social work, counseling, education, health and human services, law enforcement, behavioral science or other related field; Master’s degree in related field and three (3) years supervisory experience preferred.
• Minimum of four (4) years of full-time (or equivalent part-time), supervised, paid work experience in programs or services for individuals with developmental disabilities.
• Service and Support Administration Supervisor Certification per OAC 5123-5-02, or the ability to obtain at time of appointment and maintain throughout employment.
• Must possess a valid State of Ohio Driver's License and acceptable driving record as stipulated by the Board’s insurance carrier.
• Knowledge of principles, practices, and techniques relating to social work, local, state, and federal laws, rules, and regulations, and “Rights of Ohioans with Developmental Disabilities”.

Responsibilities

• Supervises, directs, and evaluates the work of Service and Support Administrators (SSAs).
• Ensures SSAs are administering a person-centered planning process, waiver enrollment and redetermination process, monitoring, quality assurance, free choice of provider, and individual budget implementation through monitoring and observation.
• Provides backup supervision and direction to SSA staff in the absence of their SSA Supervisor.
• Reviews Ohio Individual Service Plans (OISP), Targeted Case Management progress notes, and other necessary paperwork for all assigned staff.
• Reviews PAWS and PAS documents for accuracy and compliance.
• Participates in departmental meetings and trainings, facilitates team meetings, and attends special team meetings.
• Onboarding and training of new staff in the SSA department and ongoing staff development.

Skills

Leadership

Communication

Project coordination

Education

Bachelor’s degree in social work or related field

Master’s degree in related field (preferred)

Tools

Valid Ohio driver’s license

Job description

Delaware County Board of Developmental Disabilities (DCBDD) is seeking a Service and Support Administration Supervisor who will lead SSAs, ensure person-centered planning, and monitor compliance with state and federal requirements. You will foster collaboration with internal teams and community partners to promote positive outcomes for individuals served.

The role requires a Bachelor’s degree (social work or related field) with supervisory experience, Ohio driver’s license, and awareness of