Service and Support Administrator

Champaign Economic Partnership; Urbana (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A county board for developmental support in Urbana, Ohio, seeks a Service and Support Administrator (SSA) to assist individuals with developmental disabilities. The role involves developing Individual Service Plans (ISPs), coordinating services, and advocating for individuals' rights and preferences. Candidates must hold a Bachelor’s degree and have experience working with disabilities. Competitive salary and benefits are offered.

Qualifications

• 1–3 years of experience working with individuals with disabilities.
• Must obtain and maintain DODD certification.
• Valid Ohio driver’s license with no restrictions.

Responsibilities

• Assess individual needs and coordinate ISP conferences.
• Facilitate development and documentation of ISPs.
• Advocate for individuals and families.

Skills

Interpersonal skills

Problem-solving skills

Organizational skills

Education

Bachelor’s Degree in a human services-related field

Job description

Employer: Champaign County Board of Developmental Disabilities

Location: 224 Patrick Avenue, Urbana, OH 43078

Position: Service and Support Administrator (SSA)

Application Deadline: Open until filled

Position Overview

The Champaign County Board of Developmental Disabilities seeks a dedicated and organized Service and Support Administrator (SSA) to support individuals with developmental disabilities in identifying goals, coordinating services, and advocating for their rights and choices.

The SSA plays a key role in developing and monitoring Individual Service Plans (ISPs), collaborating with families, providers, and community resources to ensure that each person’s needs and preferences are supported.

Key Responsibilities

• Assess individual needs and coordinate ISP conferences using person-centered planning principles
• Facilitate the development, documentation, and revisions of ISPs
• Advocate for individuals and families, ensuring they know their rights and have access to resources
• Coordinate meetings, plan development, and timelines to align with personal goals and desired outcomes
• Provide information, training, and support for self-advocacy
• Collaborate with agencies, service providers, and community organizations to identify and access resources
• Monitor service implementation to ensure plans remain relevant and effective
• Maintain accurate documentation and comply with Medicaid billing requirements
• Report incidents in accordance with applicable health and safety rules
• Evaluate the quality of services and support continuous improvement
• Perform related duties including committee work, transportation assistance, and participation in regulatory reviews

Qualifications

• Bachelor’s Degree required, preferably in a human services-related field
• 1–3 years of experience working with individuals with disabilities
• Must obtain and maintain DODD certification
• Valid Ohio driver’s license (no restrictions) and ability to transport individuals as needed
• Strong writing, interpersonal, and problem-solving skills
• Ability to work independently and manage technology systems effectively
• Basic math proficiency