Sub-Service and Support Specialist

Lucas County Board of Developmental Disabilities; Toledo (OH); On-site; USD 52,000 - 76,000; Full time

Job summary

Lucas County Board of Developmental Disabilities is seeking a Service Coordination Specialist to support individuals with developmental disabilities in pursuing life goals and coordinating services across systems.

Under supervision, you will establish eligibility, develop ISP plans with Person Centered Planning, and connect clients to community resources. You will also ensure compliance and quality reviews while maintaining person-focused outcomes.

Qualifications

• Bachelor’s degree in Social Work required; Master’s preferred.
• One year of experience coordinating services and developing ISPs.
• Certification issued by DODD is required.

Responsibilities

• Establishes an individual’s eligibility for services.
• Provides service coordination to persons eligible.
• Assesses needs using a strengths-based approach.
• Develops Individual Service Plans with active participation.
• Connects individuals to community resources to meet assessed needs.
• Ensures services are coordinated to meet the individual's needs.

Skills

Service coordination

Strengths-based assessment

ISP development

Interagency collaboration

Case management

Education

Bachelor's Degree in Social Work

Master's degree preferred

1 year coordinating services experience

DODD certification preferred

Job description

An employee in this classification, under the supervision of a Service & Support Administration Coordinator or designee, is responsible for supporting individuals with developmental disabilities in determining and pursuing life goals, and maintaining the individual focus and coordinating services and supports across multiple systems, while functioning as the Board’s primary point of coordination for each person on his/her caseload.

III. DUTIES:

Establishes an individual’s eligibility for services.

Provides service coordination to persons eligible.

Assesses individual needs for services, using a strengths-based approach, with consideration for important to/for, known/likely risks, working/not working, place on path to community employment, and integration in the community.

Develops Individual Service Plans (ISP), using Person Centered Planning, with the active participation of the individual to be served, other persons selected by the individual, and when applicable, the provider selected by the individual.

Recommends the plan for approval by the Ohio Department of Developmental Disabilities (DODD) when services included in the plans are funded through Medicaid Home

and Community Based Services (HCBS) Waivers.

Establishes budgets for services based on the individual’s assessed needs and preferred ways of meeting those needs.

Assists individuals, through objective facilitation, in making selections from the providers and services available.

Ensures that services are effectively coordinated in order to meet individual’s needs.

Implements continuous quality review process of ISPs to ensure implementation of services and desired outcomes for the individual.

Takes actions necessary to remediate any immediate concerns regarding individual health and safety.

Ensures that the results of provider compliance reviews and trends or patterns of unusual incidents and MUIs are addressed at the team review of an individual’s ISP for the purpose of improving and enhancing the quality and appropriateness of services rendered to the individual.

Connects individuals to community resources to meet assessed needs and/or to promote community life engagement.

Provides the individual receiving services an opportunity to designate the person to provide continuing representation, advocacy, advice, and assistance related to the day-to-day coordination of services in accordance with the individual service plan, and makes appropriate designations when the individuals served chooses not to.

Assures provider compliance with licensure rules as required.

Complies with all applicable rules, regulations, laws and Board policies and procedures.

Recommends policies and procedures for the operation of programs, and assures proper implementation in accordance with state and federal requirements.

Assists in development of assessment tools and related surveys for evaluation of services.

Participates in job related training and communicates with providers to maintain a current base of knowledge and expertise regarding residential services.

Consults with providers to improve quality of services, provides training and education, and may participate in provider reviews.

A. Education and Experience:

Bachelor’s Degree in Social Work from an accredited program. Master’s degree preferred.

OR

Bachelor degree from an accredited college or university and one (1) year of experience in coordinating, assessing, and linking services and supports in addition to, or conjunction with, developing service plans for individuals. Service coordination experience with individuals with developmental disabilities or in a related field preferred. Master’s degree preferred.

OR

Bachelor degree from an accredited college or university and successful completion of a University or College sponsored one (1) academic year SSA internship with LCBDD. Master’s degree preferred.

B. Credentials:

1.Certification: Certification as issued by DODD

Our organization is committed to maintaining a safe and productive work environment. To support this, we have established a drug-free workplace policy that prohibits the use, possession, distribution, or influence of illegal drugs and controlled substances. This policy extends to all substances, including but not limited to, medical and recreational cannabis regardless of state legal status.

We are an equal opportunity employer. If in need of ADA accommodations, contact us directly at 419-380-4033.