Lead Service Associate

Bartell Drugs; Kirkland (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Lead Service Associate, where your leadership and customer service skills will shine. In this pivotal role, you will supervise store associates, optimize processes, and ensure a welcoming environment for customers. With a focus on health and wellness, this position offers opportunities for personal and professional growth. Enjoy competitive health plans, generous paid time off, and a supportive atmosphere that inspires you to reach your full potential. Become part of a team that values excellence and community engagement.

Benefits

Competitive Health Plans

Generous Paid Time Off

401K Matching

Opportunities for Career Growth

Qualifications

• At least one year of experience in retail or customer service, preferably in a supervisory role.

Responsibilities

• Supervise and assist Store Associates with daily operational tasks.
• Help customers with their shopping needs and transactions.
• Design a monthly schedule and assign work for efficient workflow.

Skills

Customer Service

Leadership

Process Optimization

Retail Operations

Education

High School Diploma or GED

Job description

Lead Service Associate

Contribute to our mission to improve Health and Wellness in your community.

Become a Rite Aid Lead Service Associate today!

As a Lead Service Associate, you will supervise Store Associates and assist in daily store operations. Your goal is to provide guidance and exemplify superior customer service.

Why you will THRIVE here:

• You love to help people.
• You are a natural leader who builds solid professional relationships.
• You enjoy stepping in and being the hero.
• You consistently exceed people's expectations.
• You are passionate about providing top-notch customer service.
• You have a keen sense of process optimization.

A Day in the Life of a Lead Service Associate:

• Supervise and assist Store Associates with daily operational tasks.
• Help customers with their shopping needs and transactions.
• Manage merchandising tasks via plan-o-gram.
• Perform proper receiving and stocking procedures.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
• Maintain a safe, clean, and welcoming environment for customers and staff.
• Design a monthly schedule and assign work to ensure an efficient workflow.

Education and Experience:

• High School Diploma or GED required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service, preferably in a supervisory role.

What’s in it for you?

We offer competitive health plans, generous paid time off, 401K matching, and opportunities for career growth! From day one, we provide an environment that inspires and motivates you to reach your full potential. We support personal development and achievements, creating an engaging and rewarding experience for our associates.

Apply now to become a Rite Aid Lead Service Associate and thrive with us today!