Lead Server-LS

Forefront; Billings (MT); In loco; USD 38.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision

401(k)

On-the-job training

Career growth

Descrizione del lavoro

Forefront is seeking a Lead Server to oversee dining service operations in a healthcare setting, ensuring timely meal delivery, proper table service, and adherence to safety and dietary guidelines. You will guide culinary staff, support service flow, and promote a warm, hospitality-driven environment for residents and staff.

Ideally, you bring experience in hospital or senior living dining, strong communication, and a commitment to food safety.

Competenze

• Experience in dining services in healthcare or senior living.
• Knowledge of dietary restrictions and portion control.
• Ability to follow food safety and infection control procedures.

Mansioni

• Lead daily dining service operations and ensure timely meal delivery.
• Coach culinary staff and monitor performance during service.
• Oversee dining room setup and tray line service.
• Ensure dietary restrictions and portions are accurate.
• Provide restaurant-style table service and guest hospitality.
• Record temperatures and maintain sanitation standards.

Conoscenze

Leadership

Dining service

Food safety

Communication

Team coaching

Hospitality

Descrizione del lavoro

Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a member of our team, you play an important role in maintaining a clean, safe, and comfortable environment in a healthcare setting. Guided by our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you help support healing and well-being for those we serve. If you take pride in your work and enjoy making a difference each day, we would love to have you on our team.

Why You’ll Love Working With Us

• Supportive Culture: Work alongside a team that values respect, teamwork, and doing the job right
• Growth Opportunities: On-the-job training and opportunities to learn new skills
• Competitive Benefits: Full-time team members are eligible for medical, dental, vision, life insurance, 401(k), and more

Position Summary / Objective

The Lead Server is responsible for overseeing dining service operations while assisting with meal preparation, tray service, and dining room setup in a senior living or healthcare environment. This role ensures adherence to food safety standards, infection control practices, and dietary restrictions based on residents’ individualized care plans. The Lead Server provides guidance to culinary staff, supports efficient service flow, and promotes a positive dining experience for residents, patients, staff, and guests.

Essential Functions And Duties

• Lead daily dining service operations, ensuring the timely and accurate delivery of meals to residents, patients, guests, and staff.
• Serve as a point of contact for culinary staff during shifts, providing direction, coaching, and support to monitor and maintain staff performance during meal service.
• Coordinate and oversee dining room setup, tray line service, and professional meal presentation.
• Ensure staff adherence to all resident and/or patient dietary restrictions, special diets, and portion control requirements.
• Deliver resident meal carts and maintain the proper setup and cleanliness of all assigned dining areas.
• Provide high-quality, restaurant-style table service to residents, fostering a warm, welcoming, and hospitality-driven dining environment.
• Take accurate food and beverage orders and communicate clearly with kitchen staff for timely service.
• Set, clear, and reset tables promptly, ensuring a clean, organized, and inviting dining environment.
• Support resident satisfaction by promptly addressing concerns and promoting a respectful, service-oriented atmosphere.
• Collaborate with team members for smooth and efficient service across all meal periods.
• Support special events, themed dinners, and community activities to enhance the overall resident experience.
• Assist the Cook with food preparation and service, adhering to all established procedures, guidelines, and regulations.
• Ensure the proper cleaning, sanitation, and stocking of all kitchen and dining areas.
• Accurately record temperatures for refrigerators, freezers, and food items as mandated by regulatory requirements.
• Wash and store dishes in full compliance with sanitation standards.
• Maintain comprehensive knowledge of all Federal, State, and community rules, regulations, policies, and procedures relevant to dining services.

General Responsibility As Required For Position

• Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA. Responsible for acting in conformance with accrediting agency standards.
• Attends department meetings as required.
• Demonstrates accountability to accept responsibility for personal/professional growth and any required certifications/licenses, if applicable.
• Completes mandatory training and competencies annually.