Lead Server

Franciscan Ministries; Wheeling (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

Franciscan Ministries in Wheeling, IL is seeking a Lead Server to oversee day-to-day dining services for residents, ensuring the highest quality program and service throughout the dining operation. You will lead associates, keep the dining room sanitary, stocked, and properly set, and train new staff in fine-dining principles, etiquette, and safety procedures.

Additionally, you will review assignments, manage closing checklists, conduct pre-service meetings, and communicate allergen information

Qualifications

• High School Diploma or GED required; associate’s degree in food service preferred.
• Food Handler’s certificate or state-required certification.
• 3+ years in food service.
• Excellent customer service and communication skills.
• Ability to lead and train front-line dining staff.

Responsibilities

• Lead associates in delivering high-quality dining service for residents and guests.
• Maintain sanitary, organized dining room and fully stocked stations.
• Train new staff in fine-dining principles and service etiquette.
• Review daily assignments, menus, and allergen information with the team.
• Ensure closing check-out lists are completed and daily pre-service meetings are held.
• Communicate policies and procedures clearly to staff.

Skills

Amazing customer service skills

Excellent oral and written comms

Education

High School Diploma/GED

Associate’s degree in food service

Job description

Overview

Position Summary

In this role, you will be responsible for the day-to-day service operations within specified areas of Dining Services. The Lead Server helps to guarantee the highest quality program for the residents. Supporting our front-line team in providing exceptional service.

Essential Functions, Key Duties, & Responsibilities

• Lead associates in providing the highest quality food and services for all residents and dining guests.
• Ensure the dining room is sanitary, organized, and fully stocked at all
• Ensureservicestationsanddiningroomareproperlysetupandreadypriortoeach
• Provide training to new staff in fine-dining principles, service etiquette, and other dining services
• Verify that all job cards (cleaning lists and side work) are being completed for each
• Assign or complete the closing check-out list at the end of the
• Conduct daily pre-service meeting and documentation for each
• Review daily associate assignments, the menu, food ingredients (gluten-free, allergens, ) and communicate new policies/procedures or other pertinent information to the associates.
• Enforce the uniform policy and temperature-control
• Monitor and document inventory and communicate needs to the rest of the dining services leadership team for ordering purposes.
• Perform other duties as
• Comply with all policies and procedures and any

Position Requirement

Education: High School Diploma/GED required; associate’s degree in food service preferred

Licenses/Certifications: Food Handler’s certificate or other required certification as specified by state guidelines

Experience: 3+ years in food service

Skills & Abilities

• Amazing customer service skills
• Excellent oral and written communication skills

Travel: N/A

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Min: USD $18.00/Hr. Max: USD $20.00/Hr.