Lead Server - Full Time

Tanner Spring Assisted Living & Memory Care; West Linn (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Tanner Spring Assisted Living & Memory Care in West Linn, OR is seeking a Lead Server to oversee dining room operations and coordinate service for residents. You will take orders, ensure dietary restrictions are respected, and guide serving staff to deliver courteous, timely meals.

You'll train new teammates, monitor service quality, handle resident concerns, and collaborate with the culinary team to maintain high dining standards while upholding food safety protocols in a compassionate,

Qualifications

• High school diploma or equivalent required.
• 1–2 years of server experience in a similar facility or food service.
• Strong communication with residents and culinary team.
• Ability to lead a team, schedule, and train staff.
• Knowledge of dietary restrictions and portion control.

Responsibilities

• Take meal orders accurately considering dietary needs.
• Serve meals promptly and courteously; provide refills.
• Train new servers on protocols, etiquette, and menu knowledge.
• Address resident concerns and special requests promptly.
• Coordinate with culinary staff to ensure efficient service.
• Monitor service quality and provide feedback.
• Assist with scheduling and staffing needs.
• Maintain knowledge of menu items, ingredients, and portions.
• Follow food safety and sanitation guidelines.
• Collaborate with management to uphold dining service standards.

Skills

Communication

Leadership

Training

Scheduling

Food safety

Dietary restrictions

Attention to detail

Education

High school diploma or equivalent

Job description

POSITION SUMMARYThe Lead Server oversees Servers and coordinates service in a manner to ensure customer satisfaction.RESPONSIBILITIESInclude but are not limited to the following:Take meal orders accurately while considering their dietary restrictions and preferences.Serve meals promptly and courteously, provide refills as requested.Provide guidance to serving staff, including assigning tasks and ensuring duties are conducted effectively and efficiently.Train new servers on dining service protocols, including proper etiquette, menu knowledge, and resident interaction.Address any resident concerns or special requests promptly and courteously, ensuring their needs are met with care and attention.Communicate effectively with all other culinary staff to coordinate meal service efficiently.Monitor the quality of service provided by serving staff and provide feedback for improvement as needed.Assist with scheduling and staffing needs.Provide friendly and attentive service to enhance the dining experience.Maintain knowledge of menu items, ingredients, and portion sizes to answer resident questions accurately.Follow food safety and sanitation guidelines.Collaborate with management to implement and uphold dining service standards and protocols, ensuring a consistently high level of service delivery.Maintain a positive and collaborative work environment among serving staff, fostering teamwork and camaraderie.Supervisory Responsibility: No.QUALIFICATIONSEducation & Experience:Must possess a minimum of a high school diploma or equivalent.Prior experience in similar facility or food service.1-2 years of prior server experience.Knowledge, Skills & Abilities:Having positive and effective communication skills with residents and culinary team.Understanding of basic healthcare principles or practices.Demonstrated leadership ability and skilled in managing a team of servers, including scheduling and training.High attention to detail in setting up dining areas, serving food, and adhering to dietary restrictions.Skills in ensuring that service standards are consistently met and that the dining experience is pleasant and efficient.Ability to adapt to the changing needs and preferences of residents, modifying service approaches as necessary.Ability to organize and set up dining services, ensuring timely meal service and adherence to dietary schedules.Familiarity with food safety protocols and infection control measures.Demonstrated leadership experience, such as supervisory or team lead roles.Understanding of the nutritional needs and common dietary restrictions of residents, including knowledge of specialized diets and portion control standards.Understanding of service protocols and best practices in a dining setting, particularly within an assisted living environment, ensuring a dignified dining experience for residents.Problem-solving abilities to promptly address concerns or complaints, with the ability to quickly pivot from one task to the next.