Lead Server: Elevate Resident Dining & Service

ThriveMore; North Carolina; Hybrid; USD 42,000 - 52,000; Full time

Job summary

ThriveMore is seeking a Lead Server to support daily dining room operations in Ardenwoods. You will lead by example, deliver exceptional service, and foster a warm atmosphere for residents and guests.

You will greet guests, take orders, coordinate with kitchen staff, and supervise servers during service periods. The role requires customer focus, teamwork, and solid knowledge of food service operations.

Qualifications

• Strong customer service skills with a genuine passion for serving others.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with team members and lead by example.
• Strong understanding of food service operations, sanitation standards, dining etiquette, and POS/computer systems.

Responsibilities

• Greets residents and guests warmly, takes accurate orders, and delivers food and beverages promptly.
• Ensures dining areas are clean, organized, and sanitized in accordance with food safety standards.
• Builds rapport with residents and guests, creating a positive and engaging dining experience.
• Support and guide servers during meal service to ensure smooth operations and excellent service delivery.
• Assists with training new team members and reinforcing service standards.
• Sets up dining areas, stocks stations, and handles opening/closing duties.
• Buses and resets tables between seatings.
• Communicates with kitchen staff to ensure order accuracy and timeliness.
• Monitors dining room activity and proactively address guest needs or concerns.
• Serves as backup to Dining Room Manager during their absence.

Skills

Customer service

Attention to detail

Communication

Team leadership

Food service operations

Education

High school diploma or equivalent

Job description

ThriveMore is seeking a Lead Server to support daily dining room operations in Ardenwoods. You will lead by example, deliver exceptional service, and foster a warm atmosphere for residents and guests.

You will greet guests, take orders, coordinate with kitchen staff, and supervise servers during service periods. The role requires customer focus, teamwork, and solid knowledge of food service operations.