Lead Server

Hillside Resort; Wentworth Township (SD); On-site; USD 20,664 - 34,440; Part time

Job summary

A lakeside resort in Wentworth, SD, is seeking a reliable Lead Server to guide the team and ensure excellent guest service. This role involves leading by example in a busy environment, supporting servers, and managing communication with the kitchen and bar. Candidates should have previous serving experience, strong communication skills, and the ability to thrive in a fast-paced setting. Weekend and evening availability is required, along with being reliable and team-oriented. Competitive hourly wage plus tips based on experience.

Qualifications

• Previous serving experience required, lead or supervisory experience preferred.
• Strong leadership and communication skills are essential.
• Ability to handle a fast-paced, high-volume environment.

Responsibilities

• Lead by example with guest service and overall attitude.
• Guide and support servers during shifts.
• Ensure guests are greeted and taken care of.

Skills

Strong communication skills

Leadership skills

Ability to work in fast-paced environments

Customer service orientation

Job description

Job Title: Lead Server

Company: Hillside Resort

Location: Wentworth, SD (Lake Madison)

Job Type: Part-Time (Seasonal and Year-Round Opportunities Available)

Job Description

Hillside Resort is looking for a strong, reliable Lead Server to help guide the team and set the tone for service on the floor. This role is for someone who leads by example, stays organized in a fast-paced environment, and knows how to take care of both guests and the team.

We operate in a busy lake environment, especially in the summer, so being able to stay calm, communicate clearly, and jump in where needed is key.

Responsibilities

• Lead by example with guest service and overall attitude
• Help guide and support servers during shifts
• Ensure guests are greeted, taken care of, and leave happy
• Assist with managing the flow of the floor and communication with kitchen/bar
• Step in to help wherever needed (serving, expo, bar support, hosting)
• Handle guest concerns or issues in a professional and timely manner
• Support training of new servers and reinforce service standards
• Assist with opening, closing, and side work completion
• Maintain cleanliness and organization of the dining areas
• Follow all food safety and alcohol service guidelines

Qualifications

• Previous serving experience required (lead or supervisory experience preferred)
• Strong communication and leadership skills
• Able to handle a fast-paced, high-volume environment
• Weekend and evening availability required
• Reliable, punctual, and team-oriented
• Able to stand for long periods and lift up to 25 lbs

Schedule & Compensation

Hours will vary based on season and business levels.

Competitive hourly wage plus tips. Pay based on experience.