Assistant General Manager

Hillside Resort; Wentworth Township (SD); On-site; USD 55,000 - 85,000; Full time

Job summary

A lakeside hospitality venue in Wentworth, SD, is seeking an experienced Assistant General Manager to oversee daily operations of its restaurant and Sea Store. You will play a critical role in ensuring high standards of customer service while supporting staff hiring and training. The ideal candidate will have a strong leadership background in restaurant, retail, or hospitality management. This position requires a hands-on approach and the ability to multitask effectively in a fast-paced environment, with varied hours based on season and demand.

Qualifications

• Previous restaurant, retail, or hospitality management experience required.
• Strong leadership and team-building skills.
• Ability to multitask and problem-solve in a fast-paced environment.
• Experience with scheduling, inventory, and daily operations.
• Strong communication and organizational skills.
• Availability to work evenings, weekends, and peak seasons.

Responsibilities

• Assist in overseeing daily operations of the restaurant and Sea Store.
• Support hiring, training, and scheduling of staff.
• Ensure high standards of customer service and hospitality.
• Monitor labor, scheduling, and overall team performance.
• Assist with inventory management, ordering, and vendor coordination.
• Ensure compliance with company policies, safety standards, and regulations.
• Help manage cash handling, POS accuracy, and reporting.
• Address guest concerns and resolve issues professionally.
• Support implementation of promotions, events, and seasonal operations.
• Step into leadership role in absence of General Manager.

Skills

Leadership

Multitasking

Problem-solving

Communication

Organizational skills

Communication

Multitasking

Job description

Job Title: Assistant General Manager
Company: Hillside Resort
Location: Wentworth, SD (Lake Madison)
Job Type: Full-Time

Hillside Resort is seeking a motivated and experienced Assistant General Manager to support daily operations across our restaurant and Sea Store. This leadership role works closely with ownership and management to ensure smooth operations, strong team performance, and an excellent guest experience.

The ideal candidate is hands-on, organized, and able to lead by example in a fast-paced hospitality environment.

Key Responsibilities

• Assist in overseeing daily operations of the restaurant and Sea Store
• Support hiring, training, and scheduling of staff
• Ensure high standards of customer service and hospitality
• Monitor labor, scheduling, and overall team performance
• Assist with inventory management, ordering, and vendor coordination
• Ensure compliance with company policies, safety standards, and regulations
• Help manage cash handling, POS accuracy, and reporting
• Address guest concerns and resolve issues professionally
• Support implementation of promotions, events, and seasonal operations
• Step into leadership role in absence of General Manager

Qualifications

• Previous restaurant, retail, or hospitality management experience required
• Strong leadership and team-building skills
• Ability to multitask and problem-solve in a fast-paced environment
• Experience with scheduling, inventory, and daily operations
• Strong communication and organizational skills
• Availability to work evenings, weekends, and peak seasons
• Reliable and professional

Schedule & Compensation

Hours will vary based on season and business demand.
Compensation is based on experience, including leadership, operations, and inventory management experience.