Lead Security Technician – Access Control & CCTV

CGL Electronic Security, Inc.; Westwood (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Industry training

Certifications

Job summary

CGL Electronic Security, Inc. is seeking a Licensed Technician to join as a Team Leader in the Greater Boston area. You will install, configure, and service access control, video surveillance, and alarm systems while leading junior technicians and apprentices.

This role emphasizes customer service excellence, on-site problem solving, and ongoing certifications. Responsibilities include installation and maintenance, system programming, and creating clear service reports.

Qualifications

• 3+ years servicing, installing, or programming access control systems.
• Valid driver’s license with a clean record.
• Ability to travel locally to jobsites on a regular basis; rare overnight travel may be required.
• Reading and interpreting general construction project documentation.

Responsibilities

• Install, diagnose, and repair access control, video surveillance, and alarm intrusion systems.
• Install, cable, repair, and maintain security systems; perform regular maintenance.
• Configure system software and program devices including readers and access control hardware.
• Provide excellent service to customers and document service reports after each job.
• Lead and train apprentice technicians on the team.

Skills

Communication skills

Leadership

Customer service

Reading plans

Education

High school diploma/GED

Tools

Software House

Genetec

S2 Systems

Job description

CGL Electronic Security, Inc. is seeking a Licensed Technician to join as a Team Leader in the Greater Boston area. You will install, configure, and service access control, video surveillance, and alarm systems while leading junior technicians and apprentices.

This role emphasizes customer service excellence, on-site problem solving, and ongoing certifications. Responsibilities include installation and maintenance, system programming, and creating clear service reports.